Dennis W. Email & Phone Number

Chicago, Il, Us

Chicago, Illinois, United States

Chicago, Illinois, United States

Chicago, Il

• Pioneering member of a new IT Sourcing Team headquartered in Chicago which will end up creating about $82M of value in FY21. • Developed requirements and led an enterprise level Telecom RFP which resulted in an annualized savings of $3.4M, as well as about $87K in annualized Incremental Admin Fees.• Adopted an eSourcing strategy along with its related tools which helped generate an additional 9.5% or so price reduction, along with $205K in Annual Operational Savings and $180K in… Show more • Pioneering member of a new IT Sourcing Team headquartered in Chicago which will end up creating about $82M of value in FY21. • Developed requirements and led an enterprise level Telecom RFP which resulted in an annualized savings of $3.4M, as well as about $87K in annualized Incremental Admin Fees.• Adopted an eSourcing strategy along with its related tools which helped generate an additional 9.5% or so price reduction, along with $205K in Annual Operational Savings and $180K in Annual Cost Avoidance. Show less

Elk Grove Village, Il

• High touch Inside Sales position utilizing both inbound and outbound communication to develop and maintain relationships with both new and existing customers. Sales process includes making rapid cost calculations for RFQ’s, as well as negotiating terms to convert as many quotes into sales as possible.• Consistently meeting or exceeding monthly sales goals and other measurables including 90%+ Call Quality Scores and a 45%+ Conversion Rate.• Gross Profit per transaction remains among… Show more • High touch Inside Sales position utilizing both inbound and outbound communication to develop and maintain relationships with both new and existing customers. Sales process includes making rapid cost calculations for RFQ’s, as well as negotiating terms to convert as many quotes into sales as possible.• Consistently meeting or exceeding monthly sales goals and other measurables including 90%+ Call Quality Scores and a 45%+ Conversion Rate.• Gross Profit per transaction remains among the highest in the company. Show less

Chicago, Il 60659

• Hunter sales position that utilized a consultative sales approach for new customer acquisition and client retention. Products and services were focused on pest and rodent control for SMB’s in the Northeast Chicago-land area.• Employee of the Month - March 2018• Jan to July '18 Conversions = SOLD 52.1%, LOST 28.8%, and PENDING 17.8%

Greater Chicago Area

• Hunter sales position that utilized a consultative sales approach for new customer acquisition and client retention. Products included: Local Search, Review Marketing, Paid Advertising, and Content Marketing. • Consistently met or exceeded monthly sales goals by 20+%• Part of Top 10% of Sales Force and reached the “Fast 50” in under 90 days.

Chicago, Il

• Rolled-out and trained of local newspaper sales reps in 20-plus markets on digital products including: Online Reputation Management, Social Marketing, and Targeted Display Advertising.• Grew digital revenue from zero to $80K (ACV) compared to my counterpart that was at $15K at the time of my departure.• Averaged a 28-30% conversion rate while traveling 35-50% of the time and running 8-12 appointments a day.

Evanston, Il

• Successfully grew and managed Legacy.com's largest account, Gannett Co., Inc. (NYSE: GCI), for 7 years; along with over 250 other newspaper clients across four different product lines: obits, pets, celebrations, and public notices.• Grew annual revenue from $750K in 2008 to near $2M at the time of my departure in 2016. • 98% client retention rate through two rate increases and product conversions. • Maintained ongoing communication with clients by responding to requests, helping… Show more • Successfully grew and managed Legacy.com's largest account, Gannett Co., Inc. (NYSE: GCI), for 7 years; along with over 250 other newspaper clients across four different product lines: obits, pets, celebrations, and public notices.• Grew annual revenue from $750K in 2008 to near $2M at the time of my departure in 2016. • 98% client retention rate through two rate increases and product conversions. • Maintained ongoing communication with clients by responding to requests, helping resolve issues, and providing information on and explanation of features. That included making periodic visits to newspaper affiliates and corporate media groups to solidify and expand the business relationship, review new initiatives, and discuss new revenue opportunities. • Regularly monitored client performance while conducting demos of new products and features to train client staff and grow their revenue. • Developed and managed business relationships with new and existing clients to execute annual contract renewals while facilitating the execution of new contracts and ensuring all contracts are returned for administrative processing. • Collaborated with Product Development team to communicate client feature requests and coordinate new feature roll-outs and training. Show less

• Primary responsibilities included: prospecting to identify and qualify new potential customers, managing the pipeline of opportunities from current and prospective customers, educating the new contacts through a consultative selling style, closing the sale, and conducting ongoing account service/management after the deal has been signed.• Responsible for giving presentations and public speaking at industry association meetings and trade shows in front of up to 175+ people.• Educated… Show more • Primary responsibilities included: prospecting to identify and qualify new potential customers, managing the pipeline of opportunities from current and prospective customers, educating the new contacts through a consultative selling style, closing the sale, and conducting ongoing account service/management after the deal has been signed.• Responsible for giving presentations and public speaking at industry association meetings and trade shows in front of up to 175+ people.• Educated and mentored new personnel on the RentalHomesPlus product, value, internal tools, and structure to succeed. Show less

• Managed collections and was responsible for solving invoicing issues for over 575 automotive dealerships. This represented in excess of $1.1 Million in monthly revenue.• Executed actions mandated by monthly meetings with sales team to report account status and manage customer base.• Assisted sales team in solving customer issues including credits, rebates and collections.• Utilized enterprise systems to support analysis and document events.• Consistently received above average… Show more • Managed collections and was responsible for solving invoicing issues for over 575 automotive dealerships. This represented in excess of $1.1 Million in monthly revenue.• Executed actions mandated by monthly meetings with sales team to report account status and manage customer base.• Assisted sales team in solving customer issues including credits, rebates and collections.• Utilized enterprise systems to support analysis and document events.• Consistently received above average management and customer reviews. Show less

• Total Accountability for stand-alone store operations and sales growth of more than 12% annually. • Responsible for personnel management, including hiring, firing, and creating performance plans for employee growth and improvement.• Managed and mentored up to 30 direct reports. • Assessed customers needs and created solutions to resolve their issues.• Coordinated/delegated company initiates including storewide advertisement and merchandising.

Ba, Computing: E-Commerce Technology

Activities and Societies: Delta Lambda Pi Chapter of Alpha Sigma Lambda E-Commerce Technology has a technical focus that is designed.

Transfer, Computer Science