National Purchased Services Management
CurrentProgram Management- Increase value while ensuring quality- Mitigate program risks- Ensure compliance with government or industry regulations- Achieve program consistency with all vendors across all locations- Create and enhance standard program proceduresContract Optimization- Deploy best practices to facilitate and drive improvements at all locations- Identify and analyze Key Performance Indicators / Service Level Agreements / Key Risk IndicatorsSavings Opportunities- Reduce and control costs- Collaborate with vendors to identify opportunities for savingsClient Experience- Drive system-wide improvements to enhance client experience- Track reporting and client meetings to maintain program service consistency- Conduct business reviews and identify new business opportunitiesSupplier Performance Monitoring- Monitor operational performance metrics and reporting to promote efficiencies and savings - Use established processes for corrective actions