Systems Test Engineer I
CurrentCreate test plans, define acceptance criteria for full stack development systems, troubleshooting and debugging issue. Creating automated tests and testing processes.
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Dennis Hidalgo is listed as Perfection is not attainable, but if we chase perfection we can catch excellence. - Vince Lombardi at SONIFI Solutions, Inc., a with 555 employees, based in Salem, South Dakota, United States. AeroLeads shows a matched LinkedIn profile for Dennis Hidalgo.
Dennis Hidalgo previously worked as Systems Test Engineer I at Sonifi Solutions, Inc. and Technical Support Tier 2 Level 1 at Sonifi Solutions, Inc.. Dennis Hidalgo holds B.S. Computer Information Systems, Web And Application Development, 3.8 from Walden University.
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Experienced Pharmacy Technician with a demonstrated history of working in the pharmaceuticals industry. Skilled in critical thinking, problem solving, speaking, professional writing, teamwork, leadership, professional attitude, work ethic, and career management. Strong healthcare services professional with a Associate's degree focused in Psychology from University of Phoenix. Recent graduate of Walden University with a Computer Information Systems degree. Graduated top 10% with a 3.9 GPA
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Sioux Falls, South Dakota, United States
Create test plans, define acceptance criteria for full stack development systems, troubleshooting and debugging issue. Creating automated tests and testing processes.
Sioux Falls, South Dakota, United States
As A Failed Claims Pharmacy Technician (11/11- 12/18)Processing and problem solving Failed Claims OrdersPartnering with Pharmacists and Technicians to move orders through necessary channels of the order fulfillment process, contacting physicians and customers for further information when necessary.Performing item entry tasksWorked in Pharmacy Tech Review, reviewing Prior Authorizations for prescriptionsIn Resource Planning (10/09- 11/11) Monitor customer service floor to maintain peak efficiency within the call centerPartnering with supervisors and technical coaches to give agents the opportunityto assist members with the highest level of accuracyResponsibilities include, but are not limited to, reporting, updating agent schedules, scheduling meetings and other events and taking action to maintain service levels while maintaining the highest efficiency possible. Making quick and accurate decisions while taking calculated risks.Partnering with supervisors and leads from other departments and sites to ensure strong service levels for our customers.Self management and motivation to complete tasks in a timely manner.Partnering with IT to fix system issues requiring occasional participation on bridgecalls.Communicating with management and supervisors advising of issues and needs. With Customer Service (03/07- 10/09)Taking inbound calls working with coaches and other departments to give the best possible service.Increasing new orders to bring more money into the companyQuickly and effectively solve customer challenges.Maintain quality control and satisfaction.
Taking calls from clients wishing to discontinue business Retention success of 60% versus goal of 58%Worked miscellaneous projects as requestedReceived three quarterly champion awards with my team.
Other employees you can reach at sonifi.com. View company contacts for 555 employees →
Courtney Hiner
Colleague at Sonifi Solutions, Inc.Honey Creek, Iowa, United States
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Michael Zerfas
Colleague at Sonifi Solutions, Inc.Sioux Falls, South Dakota, United States
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Ana Maria
Colleague at Sonifi Solutions, Inc.São Paulo, Brazil
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Brent Beckstrom Iii
Colleague at Sonifi Solutions, Inc.Sioux Falls, South Dakota, United States
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Robert Steffen
Colleague at Sonifi Solutions, Inc.Sioux Falls, South Dakota, United States
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Joe Masek
Colleague at Sonifi Solutions, Inc.Greater Sioux Falls Area, United States
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John Moffitt
Colleague at Sonifi Solutions, Inc.Sioux Falls, South Dakota, United States
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Ron Jackowski
Colleague at Sonifi Solutions, Inc.Greater Orlando, United States
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Frenchico Hooker
Colleague at Sonifi Solutions, Inc.Lansing, Illinois, United States
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Karen Slocum
Colleague at Sonifi Solutions, Inc.Sioux Falls, South Dakota, United States
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Dennis Hidalgo works for SONIFI Solutions, Inc..
Dennis Hidalgo is listed as Perfection is not attainable, but if we chase perfection we can catch excellence. - Vince Lombardi at SONIFI Solutions, Inc..
Dennis Hidalgo is based in Salem, South Dakota, United States while working with SONIFI Solutions, Inc..
Dennis Hidalgo has worked for Sonifi Solutions, Inc., United States Postal Service, Cigna Home Delivery Pharmacy, and Citi.
Dennis Hidalgo's colleagues at SONIFI Solutions, Inc. include Courtney Hiner, Michael Zerfas, Ana Maria, Brent Beckstrom Iii, and Robert Steffen.
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Dennis Hidalgo holds B.S. Computer Information Systems, Web And Application Development, 3.8 from Walden University.
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