Assist in the deployment of Windows and Mac OS X on new and old computers.Assist in troubleshooting PC and Mac computers (hardware and software) including printer issues.Assist in setup of newly deployed computers.

Led transformative HRIS transition initiatives, resulting in a 25% reduction in administrative time and seamless integration of HR systems.Implemented a tracking database for employee professional development, resulting in a 20% increase in employees' licensure renewal compliance.Developed and executed effective recruitment strategies, resulting in a 25% increase in the number of diverse candidates hired.Led job fairs that attracted 500+ local talents, resulting in a 40% increase in qualified applicants for long-term and seasonal positions.Counseled managers and employees on company policies and procedures, resulting in a 20% reduction in policy-related incidents.Provided comprehensive support for employee benefits, resulting in a 95% employee satisfaction rating in benefits-related services.Coordinated company training and compiled training reports, ensuring 100% compliance with regulatory requirements.Assisted management in annual year-end processes, resulting in accurate and timely completion of data audits.Led new hire orientations and facilitated monthly departmental meetings to enhance employee engagement and alignment with company goals.Collaborated with leadership on annual updates of staff handbook, ensuring accurate and up-to-date policies and procedures.

• Provides thoughtful input regarding observations on client performance in case conferences with the counselor, service provider, and client. • Monitors client enrollment and attendance at rehabilitation facilities and training centers. • Conducts job-seeking skills training seminars and workshops. • Gathers and administrates client data in support of various workgroups, drafting responses and coordinating the submission of related client surveys.

• Promoted a positive brand image through marketing and advertising strategies; • Provided administrative support to the Marketing team (e.g., marketing campaigns, email, direct mail); • Gathered relevant sales data during campaigns in support of predicting future trends.

• Provided administrative support during consultations and signings both in and out of office;• Prepared presentations and marketing materials for company presentations;• Maintained the firm’s physical and digital records on and off site;• Performed various administrative and archival tasks