Dennis Llenes Email & Phone Number

Edmonton, Alberta, Canada

Edmonton Ab, Canada

Receives inbound technical calls from Shaw internet and cable tv customers.Diagnose and Troubleshoot Wireless Internet Connectivity and Digital Cable TV box issues.Resolve technical problems through phone, or dispatch parts and on-site technician whenever necessary.Completed extensive technical training with Shaw products and its various technical systems, back end tools, insight softwares to properly troubleshoot and diagnose connectivity issues, enablements issues and cable tv and apps configurations.

Cebu City, Philippines

Business Owner - sole proprietor and general manager overseeing the overall business operations, business development and handling corporate client relations. We are in the printing, signs and advertising business catering mostly to corporate clients mostly BPO and call center offices like Concentrix, Cognizant, Author Solutions, Coca Cola, Mactan Cebu International Airport, Malls, Showrooms, Hospitals, Restaurants and other establishments. We mostly produce lighted signages, billboards, banners, wall and glass stickers for buildings and offices, and other advertising collaterals.Project Manager - Managing day-to-day operations of a team consisting of graphic designers, office admin staffs, sales and marketing staffs, machine operators, signage production staffs and graphics installers, company drivers and messengers.- Review and gather client requirements, graphic layouts, technical specifications, site branding plan.- Ensures on time project delivery, ensures technical details and specifications are properly executed and assuring product quality and excellent workmanship.- Attends to client meetings, project biddings and site inspections.- Prepare and submit proposals and quotations through email and in-person meetings.- Conduct regular status meetings with sales team, graphics team, production/installation team.- Creates project schedule, manages and allocates resources.- Conducts meetings with contractors, subcontractors, affiliated vendors and suppliers.

Cebu City, Philippines

Works in an Agile Software Development team creating Lexmark solutions. Actively involved in the entire software development cycle. (requirements gathering, software design, code development, unit testing, code review and functional/performance testing)- Designs and develops Lexmark embedded solutions and apps using Java. - Creates software design proposal using UML (class diagram and sequence diagram) using Astah Community- Develop software components and new features of Solutions Composer agent and GUI application.- Implemented features such that our apps can connect to different RESTful APIs and upload scanned documents to cloud based print management systems.- Implemented code refactoring to change our application GUI and use Android UI.- Performed functionality testing, UI testing, stress testing, security testing, integration testing on different device applications.- Create Unit testing using JUnit and Mockito- Performs code review using Crucible- Performs stress and stability testing on our apps using automation tools.- Developed software programs using XML and Java to automate functionality testing.

Cebu City, Philippines

Testing the printer's embedded software (firmware) particularly the print job language (PJL), commands and variables.Testing printer firmware particularly it's compatibility with IBM servers (iSeries and Mainframe), making sure that Lexmark can process the print jobs from IBM servers using IPDS datastream.- Creates software programs to automate testing using PERL and Java programming languages.- Manually tests printer functionalities.- Creates test cases and test plan for various product features on various product models.- Reports functional and performance problems.- Reviews product specifications and report descrepancy and inaccurate information.- Leads and drives test automation projects and test strategies.

Cebu City

Provides technical assistance to DeLL's US-based customers (Desktop and Notebook computers).Assisted customers on hardware and software troubleshooting, OS and drivers installations, Dell configurations, parts replacement and consultations.