Dennis Nordstrom Email & Phone Number

Boise, Idaho, United States

Facilitate deployment of Cloud Services for various HP print business units across a variety of geographies through vendor and internal relationship management. Leverage accounting and technology background to enhance communications between various organizations. Apply skills developed during years as a small business owner to streamline processes and reduce costs.

Cave Creek, Az

Silver Spur Therapeutic Riding Center is an innovative 501(c)3 certified riding center that offers equine assisted therapy (EAT) to help people with a wide range of disabilities, including autism, multiple sclerosis, muscular dystrophy, amputation, developmental disorders, cerebral palsy, and other limiting conditions. The benefits of EAT include improvement in balance, posture, motor coordination, concentration, self-confidence, verbalization, and self-esteem. Check out the great work being done here and consider supporting the Riding Center: https://silverspurridingcenter.org/

Boise, Idaho Area

Define, execute, and manage enterprise customer deployment projects and maintain relationships with key contacts through superior customer service. The nature of a startup, which Engage is, required that necessary structures be defined for these complex deployments that involve media, technology, and communications. The structures that I defined are at the root of the structures that are in place today; these structures continue to be evaluated and refined but the core remains unchanged.As the company has grown I have assisted new Project Managers for each of the divisions in using the structures I defined from project process flow diagraming, process mapping, and preparing the technical build documents for the platform system architects. I support the sales team during the prospect, to quote, to close process.Additionally, I provide technical support for the network (LAN, WiFi, and secure Internet connection) and supplemented the existing staff in managing the Office 365 deployment.

Orange County, California Area

Worked with executive leadership teams to define, present, and deploy technologies to improve efficiencies, reach new markets, and reduce costs. Managed project teams with internal and external resources to develop, implement, and deploy new technologies, systems, and software. Worked with executive and vision teams to discover and define new markets/services/products. Provided business analysis, planning, technology support, market targeting, and process optimization. Used data and process analysis to evaluate opportunities and led optimization project teams. Created process maps, budgets, technology plans, process improvements and redundancy elimination that resulted in significant reductions in costs and/or increased revenue. Fostered long-term engagements through exceptional customer service. Created a program to help small practices in their efforts to become HIPAA compliant. This program includes a compliance checklist for physical and digital systems, a comprehensive training for staff, and testing.

Orange County, California Area

Responsible for a multi-million dollar annual IT operating budget, corporate IT Strategy, maintenance of existing legacy systems, and strategic planning for future systems. Managed a staff of thirteen. Report directly to the CEO.• Created the IT Master Plan. The Plan incorporated current requirements for 42 medical clinics and future opportunities. Communicated the Plan and managed adherence to the Plan reducing data silos and system disintegration.• Created and led new ventures projects team. Established partnership relationships with other industry leaders to expand the brand into new markets at minimal cost.• Organized the first inter-departmental committee on technology.• Lead project teams that deployed PCI compliant online store for services and products.• Designed, led development and deployment of a new online behavior change program.• Reviewed and analyzed all IT Department components. Led project teams that deployed new tools, reduced redundancy, and simplified systems allowing for right sizing the IT Department. • Consolidated multi-vendor services and negotiated new vendor contracts resulting in reduced monthly wireless expenses by up to 60%.• Actively participated in three transaction processes.

Orange County, California Area

Founded the company to provide a single company with internal teams to deploy and support both an ERP accounting system and the underlying networking technology. Grew the business to over 180 customers in 22 states and four countries in just seven years.• Prepared, presented proposals, and managed projects for existing and new customers.• Managed geographically diverse employees and consultants in the Systems Group.• Designed, deployed, and managed customer infrastructure servers including SQL, Exchange, and Citrix MetaFrame servers resulting in high customer satisfaction. • Designed and deployed advanced collaboration system for in-house use.• Designed, deployed, and managed customer WANs and LANs (some international).• Customers included: PADI, CBS Studio Center, Healthworld Australia, Mars Air Systems, Wilbur Curtis, and over 170 others.• Awarded seat on Macola Presidents’ Council for top tier resellers three consecutive years.

Bachelor Of Science, Business - Operations

Certificate, Accounting