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Dennis Reno Email & Phone Number
Peakspan Executive Community - Advisor
at
PeakSpan Capital
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 86%
Current company
Role
Peakspan Executive Community - Advisor
Location
San Francisco Bay Area, United States, United States
Who is Dennis Reno? Overview
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Dennis Reno is listed as Peakspan Executive Community - Advisor at PeakSpan Capital, based in San Francisco Bay Area, United States, United States. AeroLeads shows a matched LinkedIn profile for Dennis Reno.
Dennis Reno previously worked as Board Advisor / Customer Success Development and Growth Advisor at Enactify.Ai and Chief Customer Officer | Head of Customer Success | Sr. Vice President Customer Success at Cyara. Dennis Reno holds Business Administration, Management And Operations from California State University - East Bay.
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PeakSpan Capital
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Profile bio
About Dennis Reno
At Enactify.ai, my focus as a Board Advisor centers on providing business advice and council as a Chief Customer Officer would and representing the role of Sr. Vice President of Customer Success. I represent the global post-sales and Customer Success functions in revolutionizing customer interaction through cutting-edge AI technology, shaping a customer-centric business landscape. With a rich history of driving customer growth strategies, my tenure at Cyara as Chief Customer Officer honed my expertise in leveraging AI to enhance customer success and operational efficiency.My mission is to transform customer experiences, amplify retention, and foster sustainable revenue growth within the SaaS realm. The dedication to this vision has been reflected in the seamless integration of AI technologies, propelling customer ROI and leading teams towards delivering exceptional service. Our collaborative efforts have consistently pushed the boundaries of customer engagement, setting new standards for excellence in the industry.
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Dennis Reno's current company
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8 roles · 9 years
Dennis Reno work experience
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Board Advisor / Customer Success Development And Growth Advisor
CurrentJoined Enactify.at as a business advisor regarding Customer Growth. As a strategic advisor about customer growth and creating customer centric business experiences, Enactify.ai exemplifies a commitment to change how we do business. It is an honor to be a part of representing how future customers interact with Enactify.ai's cutting edge ai technology and.
May 2024 - Present
Chief Customer Officer | Head Of Customer Success | Sr. Vice President Customer Success
- Led global Customer Success teams to drive product adoption and streamline processes, resulting in increased efficiencies and lower operating expenses.
- Developed and implemented AI playbooks for customer migration to new cloud contact center systems, reducing account risk and improving customer retention.
- Maintained a 95% Customer Retention Rate and secured a Stevie Award for Best-in-Class Customer Support Organization.
Jan 2020 - Nov 2023
Senior Vice President, Customer Success | Customer Experience | Customer & Revenue Retention
- Responsible for delighting customers and creating customers for life through exceptional service and maximum customer ROI. Achievement of add-on sales and revenue expansion through executive customer relationships and retention/expansion strategies. - Led a team of dynamic and customer obsessed professionals who create fantastic customer experiences that.
2020 - Dec 2022
Vice President, Global Customer Success, Professional Services And Technical Support
In my role as Vice President of Global Customer Success at OneLogin, I revolutionized customer success and technical support workflows by introducing advanced tools and technology. I was successful in reducing ARR churn and achieving a 97% Customer Experience Rating, I played a key role in driving customer retention and satisfaction in Professional.
Jan 2018 - Apr 2020
Sr Vice President Customer Success, Professional Services & Tech Support | Head Of Customer Success
At an early stage startup, I gave each team instructions on how to provide excellent customer service while increasing ARR, improving operational effectiveness, and generating rapid enterprise customer ROI. I oversaw the implementation of Arxan's application protection solutions for JavaScript, desktop servers, and mobile applications, as well as the.
2017 - 2018
~1 yr
Senior Vice President, Global Customer Success, Technical Support & Professional Services
During my tenure, I oversaw operations for worldwide service delivery, guaranteeing client satisfaction and making the best use of on-premise and cloud-based cybersecurity solutions at VC-backed startup. I created, coached, and oversaw teams for customer success, professional services, and technical support, all while promoting an environment of quality.
Aug 2014 - 2017
Vice President, The Customer Experience, Global Customer Services, Customer Success
- Responsible for customer satisfaction and quality service delivery for Oracle's Top Accounts, as well as delivering programs to dramatically improve service quality to software, hardware and SaaS customers. - Areas of responsibility included delivery of manager development, employee development, succession planning and both customer and employee.
Dec 2003 - Aug 2014
1 education record
Dennis Reno education
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California State University - East Bay
FAQ
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What company does Dennis Reno work for?
Dennis Reno works for PeakSpan Capital.
What is Dennis Reno's role at PeakSpan Capital?
Dennis Reno is listed as Peakspan Executive Community - Advisor at PeakSpan Capital.
Where is Dennis Reno based?
Dennis Reno is based in San Francisco Bay Area, United States, United States while working with PeakSpan Capital.
What companies has Dennis Reno worked for?
Dennis Reno has worked for Peakspan Capital, Enactify.Ai, Cyara, Onelogin, and Arxan Technologies.
How can I contact Dennis Reno?
You can use AeroLeads to view verified contact signals for Dennis Reno at PeakSpan Capital, including work email, phone, and LinkedIn data when available.
What schools did Dennis Reno attend?
Dennis Reno holds Business Administration, Management And Operations from California State University - East Bay.
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