Dennis Chen Email & Phone Number

Columbia, Md, Us

Hyattsville, Md

Columbia, Md

IT Solutions Consulting Firm

Washington D.C. Metro Area

Design, develop, test, and recommend network security solutions that will ensure that confidential data systems are protected. Assisted in role of project manager to plan, schedule and execute all stages of system implementations. Assessed business implications for each project phase and monitoring progress to meet deadlines, standards and cost targets. Research new leading software trends for security systems to present to stakeholders. Provide technical engineering services for integrating… Show more Design, develop, test, and recommend network security solutions that will ensure that confidential data systems are protected. Assisted in role of project manager to plan, schedule and execute all stages of system implementations. Assessed business implications for each project phase and monitoring progress to meet deadlines, standards and cost targets. Research new leading software trends for security systems to present to stakeholders. Provide technical engineering services for integrating security systems and solutions. Interface with clients in strategic design processes to translate security and business requirements into technical designs. Configure and validate secure complex systems and test security software and systems to help detect NRC's network and cyber security weakness. Show less

Columbia, Md

Video Production Company

Baltimore, Maryland Area

Analyze and monitor IT Infrastructure stability; gather findings and present to department. Provide support for MS Exchange, server management, local/remote systems, and corporate applications. Implement new IT solutions and facilitate network enhancements. Monitor LAN performance, effectiveness, and guard against unauthorized access. Perform tests and queries to monitor IT systems resources. Install and test new hardware, software/upgrades, and develop OS image using Norton Symantec Ghost. Act… Show more Analyze and monitor IT Infrastructure stability; gather findings and present to department. Provide support for MS Exchange, server management, local/remote systems, and corporate applications. Implement new IT solutions and facilitate network enhancements. Monitor LAN performance, effectiveness, and guard against unauthorized access. Perform tests and queries to monitor IT systems resources. Install and test new hardware, software/upgrades, and develop OS image using Norton Symantec Ghost. Act as primary POC for all DCMA EVM (Earned Value Management) software plans of deployment, maintenance, and testing.• Monitor, diagnoses, and resolve system failures.• Utilize Active Directory Scripting using VB Script.• Utilize network protocols and security management tools.• Distribute software using MS SMS (Systems Management Server), CA Unicenter DSM, Bigfix.• Utilize PLAS (Performance Labor Accounting System).• Install/troubleshoot Black Berry wireless CAC devices. Show less

Washington D.C. Metro Area

Collaborate with CFO and SW engineer department on development of new database system for tracking all documents in finance office. New database replaces current paper filing methods with digital. Plan outline of task dates accordingly for project completion. Analyze stance of project and coordinate with officials on current progress. Communicate with engineer department on analysis and improvement requirements. Communicate between CFO and stakeholders with statuses. •Communicate… Show more Collaborate with CFO and SW engineer department on development of new database system for tracking all documents in finance office. New database replaces current paper filing methods with digital. Plan outline of task dates accordingly for project completion. Analyze stance of project and coordinate with officials on current progress. Communicate with engineer department on analysis and improvement requirements. Communicate between CFO and stakeholders with statuses. •Communicate between CFO and Engineer teams to determine proper project outcome and needs.•Plan and coordinate tasks needed to complete project.•Assist on hire and training of new employees for project. Show less

Arlington, Virginia

Support and maintain HQ IT / network systems. Install new software and system upgrades. Evaluate and install patches and resolved software / hardware related problems. Maintain data backup files and monitor system configuration to ensure data integrity. Evaluate all systems, applications, network security, and configurations. Detect, diagnose, and record IT related problems on both server and terminal systems.•Maintain and update Active Directory.•Setup and support network servers… Show more Support and maintain HQ IT / network systems. Install new software and system upgrades. Evaluate and install patches and resolved software / hardware related problems. Maintain data backup files and monitor system configuration to ensure data integrity. Evaluate all systems, applications, network security, and configurations. Detect, diagnose, and record IT related problems on both server and terminal systems.•Maintain and update Active Directory.•Setup and support network servers and terminals (8 servers / 60+ terminals); LAN / wireless.•Assist and guide users (50+ users) with system related issues; hardware and software.•Setup new desktops / laptops, printers, and mobile devices with proper software and settings. Show less

Columbia, Maryland

Assist clients on problems with software, hardware, and network issues related to POS (point of sales) terminals and servers. Research and resolve problems from escalated trouble tickets. Analyze data inconsistencies on POS software Oracle database. Provide tier 1 with proprietary database, Oracle, and SQL scripting assistance. Log and track cases using Clarify database software. Distribute open cases to tier 1 and 2 staff.•Modify, repair, and replace data in Oracle through SQL… Show more Assist clients on problems with software, hardware, and network issues related to POS (point of sales) terminals and servers. Research and resolve problems from escalated trouble tickets. Analyze data inconsistencies on POS software Oracle database. Provide tier 1 with proprietary database, Oracle, and SQL scripting assistance. Log and track cases using Clarify database software. Distribute open cases to tier 1 and 2 staff.•Modify, repair, and replace data in Oracle through SQL scripting.•Knowledge in using Vision (Oracle report builder). Show less

Bs, Computer Information Systems

Associate'S, Computer Technology - Network Emphasis

Diploma

Graduate Diploma, Chinese - Mandarin Language / Writing / Cultural Studies