Dennis Chen Email & Phone Number

Columbia, MD, US

Hyattsville, MD

Columbia, MD

IT Solutions Consulting Firm

Washington D.C. Metro Area

Design, develop, test, and recommend network security solutions that will ensure that confidential data systems are protected. Assisted in role of project manager to plan, schedule and execute all stages of system implementations. Assessed business implications for each project phase and monitoring progress to meet deadlines, standards and cost targets..

Columbia, MD

Video Production Company

Baltimore, Maryland Area

• Analyze and monitor IT Infrastructure stability; gather findings and present to department. Provide support for MS Exchange, server management, local/remote systems, and corporate applications. Implement new IT.
• Monitor, diagnoses, and resolve system failures.
• Utilize Active Directory Scripting using VB Script.
• Utilize network protocols and security management tools.
• Distribute software using MS SMS (Systems Management Server), CA Unicenter DSM, Bigfix.
• Utilize PLAS (Performance Labor Accounting System).

Washington D.C. Metro Area

• Collaborate with CFO and SW engineer department on development of new database system for tracking all documents in finance office. New database replaces current paper filing methods with digital. Plan outline of task.
• Communicate… Show more Collaborate with CFO and SW engineer department on development of new database system for tracking all documents in finance office. New database replaces current paper filing methods with.
• Communicate between CFO and Engineer teams to determine proper project outcome and needs.
• Plan and coordinate tasks needed to complete project.
• Assist on hire and training of new employees for project. Show less

Arlington, Virginia

• Support and maintain HQ IT / network systems. Install new software and system upgrades. Evaluate and install patches and resolved software / hardware related problems. Maintain data backup files and monitor system.
• Maintain and update Active Directory.
• Setup and support network servers… Show more Support and maintain HQ IT / network systems. Install new software and system upgrades. Evaluate and install patches and resolved software / hardware related problems..
• Setup and support network servers and terminals (8 servers / 60+ terminals); LAN / wireless.
• Assist and guide users (50+ users) with system related issues; hardware and software.
• Setup new desktops / laptops, printers, and mobile devices with proper software and settings. Show less

Columbia, Maryland

• Assist clients on problems with software, hardware, and network issues related to POS (point of sales) terminals and servers. Research and resolve problems from escalated trouble tickets. Analyze data inconsistencies.
• Modify, repair, and replace data in Oracle through SQL… Show more Assist clients on problems with software, hardware, and network issues related to POS (point of sales) terminals and servers. Research and resolve.
• Modify, repair, and replace data in Oracle through SQL scripting.
• Knowledge in using Vision (Oracle report builder). Show less

Bs, Computer Information Systems

Associate'S, Computer Technology - Network Emphasis

Diploma

Graduate Diploma, Chinese - Mandarin Language / Writing / Cultural Studies