Denny Chiu Email & Phone Number

Toronto

• Data analysis - Extract and analyze project financial data from SAP - Update the department dashboard at the beginning of the month - Prepare reports as requested
• Provide advisory service to other units - Meet with department managers and debrief financial information - Solicitation information requirements - Ad hog meeting requests as a subject expert
• Annual budget - Prepare financial data for each department - Analyse historical data - Create a visualized report for financial and forecast data

Toronto, Ontario, Canada

• Provided claim information- Informed decisions on file and explain impact on claim- Consulted financial applications and provide payment information- Interpreted legislation for claimant
• Researched and compiling information from multiple sources - Researched procedures to apply on inquiries- Consulted pay, document, image, and appeal systems
• Coached new staff- Provided suggestions and guidance to new employees- Created coaching report for management- Provided recommendations for further training
• Input call tracking data

Toronto, Ontario, Canada

• Statistic Canada- Census project
• Supervise team members- Monitor performance for the team- Manage team workload and reassign tasks- Conflict resolution
• Staffing coordination- Review resumes and written exams- Submit require document to HR and logistic team- Contact candidate for security and oath process
• Financial analysis- Research for payment issues- Coordinate with head office and field team to resolve pay adjustments- Analyze cost for the field team
• Liaison between teams- Communicate with field teams for pay processes- Arrange team meetings for announcements and discussions

Toronto, Ontario, Canada

• U of T Bookstore - Medical Department Manager
• Managed department staff- Conducted performance report with direct reports- Hired temporary staff during high requirement season
• Analyzed financial reports- Ensured inventory value met budgets- Read financial reports and created forecast sales target- collaborated with marketing department for sale events
• Coordinated offsite book events (Primed at International Convention Center, Pediatric Update at Sickkids, and others)- Created action plan for offsite events- Collaborated with various departments- Negotiated price.

Toronto, Ontario, Canada

• U of T Bookstore – Online Order coordinator
• Lead group meetings and conflict resolution- Monthly meeting with the team to resolve major issues and discuss work concerns- Provided solutions for exchange/ return cases- Managed Amazon returns and complains- Managed.
• Managed department staff- Adopted urgent schedule change requests- Recommended staff and resources requirement- Established weekly schedule for part-time staff- Trained and mentored new staff
• Sales report- Created weekly and monthly reports using Excel- Extracted sales data from various sources include internal, and Amazon sales data- Analyzed previous sales report and advised sales events

Toronto, Ontario, Canada

• Negotiated pricing with vendors- Monthly meeting with vendors for backlist- Negotiated better discount with larger orders- Discussed potential sales event with vendors
• Verified invoices and product prices- Created purchase orders with correct pricing- Contacted vendor for invoice discrepancy- Adjusted product pricing in system
• Maintained good relationship with major hospitals- Provided order quotes and delivery time- Contacted student unions for purchase orders

Bachelor Of Science (Bsc), Gene/Genetic Therapy

Education record