Denny Evans Email & Phone Number

South Western-Central Virginia

Led a team of five General Managers and three Indirect Account Managers in a territory covering five corporately owned stores and 82 indirect locations in southwestern Virginia and West Virginia. Motivated the team to lead Verizon’s Sell, Win and Grow (SWAG) Majors for the southeast region of the US. Took initiative to problem solve with other stakeholders within Verizon to creatively attract candidates and fill positions, both new and those resulting from attrition, in a rural market and during a challenging timeframe in the context of the pandemic. Regularly conducted strategic analysis using Verizon’s reporting systems (like PEAK, ThoughtSpot and Tableau) in order to guide business decisions.

South Western-Central Virginia

Led and built a skillful team of Indirect Account Managers motivated to deliver results. Analyzed data to assign sales territories to Account Managers. Measured and reviewed Indirect and National Sales team data and led the development of action plans. Created merchandising and marketing strategies for indirect agent locations. Maintained knowledge of company and territory competitive trends. Monitored and evaluated financial, budgeting, and sales reporting for all agents and locations in assigned area. Established and grew positive partnerships with existing agents and created new agent relationships. Analyzed market factors and came up with the best offers for each agent. Enhanced agent capabilities and performance through product knowledge and skills, and tailored sales strategies to drive achievement of agent sales targets.

Hampton, Virginia, United States

Led team to achieve key performance objectives in the store. Developed, assigned, and monitored sales goals for retail personnel and provided ongoing training to keep employees informed of new products, services, and procedures. Maintained knowledge of company and market promotional elements. Ensured accurate reporting on sales and financial figures. Developed, trained, and coached sales team to produce desired high-performance results. Assessed individuals and team performance and initiated developmental plans to narrow competency gaps. Identified and implemented customer retention tools for retail store. Resolved customer complaints in a timely and empathetic manner. Managed retail inventory in compliance with company standards to include budgeting, forecasting, managing appropriate inventory levels, and analyzing inventory turns. Remained current on all wireless products and services, industry and competitive trends, and reinforced findings with the team.

South East Virginia

Monitored performance of indirect agent and national retailer locations and evaluated sales teams’ understanding of data products and services. Tracked data sales activity and disseminated new product updates throughout sales channels. Developed customized training curricula and conducted training sessions and product demonstrations. Built relationships with product vendors and identified opportunities for vendors to seek a return on investment through training events, as well as through loans of equipment or seeding opportunities. Proactively identified issues that impacted complex data-related sales. Generated spreadsheets used for tracking and forecasting programs launched. Increased data penetration within assigned territories to drive data revenues.

Eastern, Virginia, United States

Managed 50 retailer locations from Richmond to the Outer Banks. Developed, implemented, and monitored regional sales and incentive programs designed to drive agents/retailers’ productivity and meet or exceed established Key Performance Indicators (KPI). Prospected new agent/retailer locations. Negotiated contracts and assisted new agents/retailers with procedural setup. Identified and provided recommendations to Verizon Wireless regarding termination of agent contracts for non-performing agent locations. Identified, coached, and developed existing agents with potential for location expansion based on profitability and performance measures.

Newport News, Virginia, United States

Newport News, Virginia, United States

Bachelor'S Of Individualized Studies, Leadership, Business, Management, Entrepreneurship And Human Relations, 3.7

Associate'S Degree, Business Administration And Management, General