Denys Potapenko Email and Phone Number

Project management for the integration and automation of business processes in the service department,• coordination of communication between business and technical departments• organization of work of the regional representative office• building and maintenance of the acquiring network in the region• forming regional office budget and control over it• coordination of engineers' work and monitoring the implementation of tasks• participation in the development of methods for service process automating• servicing the bank acquiring networks (Raiffeisen Bank Aval, Ukrsibbank, Ukrsotsbank, Alfabank, Oschadbank, etc)• selection and training of staff• organization of working space• management of document and accounting equipment in the regional warehouse

• support and maintenance of ATMs and terminals• coordination of the work and activities of subcontractors• training staff to operate the equipment• repair and service of NCR ATMs, , Diebold• installation, replacement, dismantling of equipment• building and support of new POS-terminal network for Bank

• installing and fixing POS-terminal equipment• maintenance of terminal network in Zaporizhzhia (more than 400 units of equipment )• updating software, launching new service and technologies• ATM operation condition money availability and consulting employees on recondition and maintenance of ATMs and POS- terminals