Deon Harper Email & Phone Number

Atlanta, Ga, Us

East Point, Ga

*Oversee day-to-day operations for 2 locations: 150 hourly employees and 11 Supervisors *Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.*Manage expenses by controlling wages, supplies and productivity.*Ability to understand and meet organizational objectives, customer and client needs *Coordinates and monitors office operations to ensure company requirement are sufficiently met on a daily basis *Identifies the resources (staff, equipment, supplies, funds) to meet goals/objectives for efficient and effective office operations *Responsible for interviewing, hiring, and terminating of personnel as necessary *Ensure compliance with local, state, and federal laws: DOT regulations *Ability to understand and meet organizational objectives, customer needs and contractual obligations *Ensure compliance of company and client policies and procedures *Maintaining professional communication with customers, clients and co-workers *Builds relationships with existing clients while working on expanding location portfolio *Responds to customer/account requests in a timely manner *Assist in developing and facilitating the proposal process for existing clients for project development and client presentation(s) *Answering all calls and responding to emails within a timely manner *Processing incoming mail to include sorting and distributing to appropriate departments *Responsible for ordering and maintaining office supply levels *Maintains all records and files and backup documentation related to Human Resources, Accounts Receivable and Risk Management *Establish and implement departmental policies, goals, and objectives *Implement procedures to maintain the safety and security of all employees *Review financial statements, sales, activity reports and other performance data to measure productivity and goal achievements

East Point, Ga

* Payroll* Decision making and problem solving* Keeping oneself updated on the latest market trends* Establish and implement departmental policies, goals, and objectives* Responsible for developing strategic plans for the growth of the company* Implement procedures to maintain the safety and security of all employees* Review financial statements, sales, activity reports and other performance data to measure productivity and goal achievements* Determine staffing schedule and requirements, interview, hire, and train new employees, and oversee those personnel processes* Direct and coordinate organization’s financial and budget activities to fund operations, maximize investments and increase efficiency* Troubleshoot and repair interior and exterior facility equipment, vehicle maintenance, and landscaping* Executing procedures to meet customer demands* Established and maintained trusting relationships with internal and external customers, providing high quality service to over 20 concessionaire accounts, and going beyond the call of duty to ensure total customer satisfaction

College Park, Ga

* Overall responsibility for the supervision of all employees within the overnight shift or others shifts as needed.* Ensures that employees clock in and perform their duties as required for their position.* Monitors the maintenance of the facility to ensure that it is clean and maintained according to company standards at all times.* Monitors the safety of vehicles as well as the safety of external and internal customers.* Reports any vehicle accidents or employee injuries as set forth by company policy.* Assists in other capacities and in other departments as needed.* Audits daily work of Cashiers and Drivers.* Keeps bottled water for guests stocked throughout shift.* Must be able to respond accordingly if a shift needs to be filled; this means contacting employees to cover the shift or personally covering the shift.* Follows all company policies and procedures as set forth in the Employee Handbook and Gold Standards.* Performs additional duties as reasonably requested by Management, especially during downtimes.

New Orleans, Louisiana

* Payroll* Accounts Receivable* Excellence in Customer Service* Reconciled cash and credit card reports* Computing figures with speed and accuracy* Monitored the physical conditions of the locations* Adjusted rates according to the volume of business* Assisting with form procedures to complete transactions* Controlling and maintaining proper activity in customer accounts* Controlling and supervising large amounts of cash flow, and obtaining accountability of transactions* Supervision of daily operations of 6 locations: 35 employees, scheduling, training, morning and night audits, instructed and disciplined employees to follow company policies

Master Degree In Master In Management, Business Administration And Management, General

Bachelor'S Degree, Business Administration And Management, General