Deppy Spanou Email & Phone Number

Schimatari, Central Greece, Greece

• Scheduling management meetings, creating agendas, attending meetings to record minutes and follow up on action items.• Managing daily office operations and maintaining an organized work environment.• Ensuring the smooth organization of events, both internal and external.• Assist with HR operations including onboarding new employees and arranging training programs.• Coordinating complex travel arrangements, accommodations, and itineraries for the CEO and other team members. • Supporting marketing related matters. • Successfully gathered all documents and led the audits required for the certification of Ella-dika mas. • Contributing to the generation of company's administrative policies and procedures.• Maintaining confidentiality and managing sensitive information with discretion.

Chalkida, Central Greece, Greece

• Liaison with graphic designer and web host for the development of the e-shop from zero.• High volume data entry in Soft1, ensuring that all product listings are displayed properly and that the website works seamlessly from the shopper’s perspective.• Monitoring market trends and competitors activity in order to adjust pricing.• Growing the suppliers list to achieve better deals and add new products. • Content creation for social media.• Order packaging and communication with third-party delivery services.

As the leader of all functions of the resort, I was:• Performing daily front desk agent duties including; communicating room availability, booking and reviewing guest reservations on Clock PMS and WebHotelier Booking Engine, checking in/out, verifying payments.• Accommodating guest requests and resolving concerns while interacting with the highest level of hospitality and professionalism, always aiming for maximum guest satisfaction.• Conducting inspections to ensure facilities are kept in optimal condition and evaluating staff performance on day-to-day operations.• Making sure that the resort is properly stocked with all the necessary supplies and equipment.• Communicating closely with the financial department to assure that all procedures are followed and align on billing requirements.• Overseeing operations of external partners such as constructors, technicians etc.

Athens, Greece

Execution of 360° Marketing Campaigns from concept to implementation, for the Greek Market and adaptation of all materials for the Peruvian and Colombian Market, including:• Collaboration with in-house Media Managers and Media Agencies for the creation of Online and Outdoor advertising materials• PR Event Planning and Organisation• Management of partnerships with SoMe Influencers, Radio Producers, Journalists• Content Creation and review of Design Materials• Magazine Publication for Internal Use

Greece

My Client Potfolio included: adidas, LG, Creta Farms, Dremel & Staff Jeans • Management of the LG Blog & SoMe presence of the rest clients including Content Creation, Community Management, Monthly reporting, Digital Marketing Campaigns

London

• Development & maintenance of Salesforce Software• Training of Sales & Telesales Users• Financial reporting on a weekly basis• Development of an automated reporting process via Qlikview Software

London, United Kingdom

• Contribution to the publication of a series of White Papers which required survey analysis and advanced marketing research.

London, United Kingdom

• Real time monitoring of user generated content in greek & english photo moderation, video moderation, message boards, text to screen (iTV) moderation)

London, United Kingdom

• Social Media Monitoring• Email Marketing via Mailchimp• Clients database maintenance via Capsule • Daily administrative duties

Master Of Science - Ms, Tourism And Travel Services Management

Short Course, Digital Marketing

Lectures on how to create and establish an online identity, online sales and customer support, plan web design, develop efficient social.

Ma, Marketing Management, Merit

Modules included: Strategic Marketing Management, Marketing Research, Managing & Marketing Events and International Political & Economic.

Bsc, Economics, 6.55

Activities and Societies: Erasmus Student NetworkMain Modules included: Microeconomics, Macroeconomics, International Trade, Industrial.

Exchange Student, Economics

Main courses attended: Financial Analysis and Entrepreneurship. Skills gained: Perfect flexibility and adaptability in a different.