Customer Service Specialist
Current
May 2024 - Present
AeroLeads people directory · profile
Dequeisha Smith Email & Phone Number
Customer Service Specialist @ Greenlight | BA in Journalism
at
Greenlight
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 86%
Current company
Role
Customer Service Specialist @ Greenlight | BA in Journalism
Location
Atlanta, Georgia, United States
Company size
Who is Dequeisha Smith? Overview
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Quick answer
Dequeisha Smith is listed as Customer Service Specialist @ Greenlight | BA in Journalism at Greenlight, a with 171 employees, based in Atlanta, Georgia, United States. AeroLeads shows a matched LinkedIn profile for Dequeisha Smith.
Dequeisha Smith previously worked as Customer Service Specialist at Greenlight and Client Support Specialist at Fanduel. Dequeisha Smith holds Bachelor Of Arts - Ba, Journalism from Georgia State University.
Company email context
Email format at Greenlight
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Greenlight
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Profile bio
About Dequeisha Smith
Customer-oriented and solution-driven professional seeking a Customer Support Specialist position, leveraging extensive experience in providing exceptional customerservice and resolving inquiries efficiently. Proficient in email, chat, and phone support, with a strong ability to explain complex policies and processes in a clear and concise manner.
Current workplace
Dequeisha Smith's current company
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Greenlight
6 roles
Dequeisha Smith work experience
A career timeline built from the work history available for this profile.
Client Support Specialist
- Provided prompt email and chat support to customers, ensuring timely resolution ofinquiries and issues.- Reviewed daily emails with a 72-hour turnaround time, maintaining high-quality servicestandards.- Effectively explained betting wagers and FanDuel policies to customers, enhancingtheir understanding and satisfaction.
Sep 2023 - May 2024
Claims Adjuster
- Assisted in handling express claims, explaining coverages, and advising insured on theclaim handling process.- Provided exceptional customer service while ensuring accurate and timely processingof claims.
Mar 2022 - May 2023
Disenrollment Advocate
- Advised Medicare members on disenrollment or cancellation terms, assisted withhealth plan information, and processed cancellations in multiple systems.- Ensured clear communication and understanding of disenrollment processes toenhance member experience.
Oct 2021 - Feb 2022
Collections Specialist
- Managed inbound and outbound calls, submitted necessary emails for accountadjustments, and monitored daily productivity through Excel spreadsheets.- Provided exceptional customer service while analyzing customer accounts to determinedelinquency status and sending notifications for overdue payments.
Aug 2020 - Jun 2021
Customer Service Representative
- Received inbound calls, scheduled deliveries, repairs, and installations, and providedsupport with escalation calls.- Conducted training courses for new onboarded customer service representatives andprovided ongoing support to the floor.
Jun 2018 - Aug 2020
Team & coworkers
Colleagues at Greenlight
Other employees you can reach at greenlightcard.com. View company contacts for 171 employees →
MA
Mohit Agrawal
Colleague at GreenlightChennai, Tamil Nadu, India
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EW
Erin Washington
Colleague at GreenlightStockbridge, Georgia, United States
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LD
Likith D
Colleague at GreenlightBangalore Urban, Karnataka, India
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NJ
Nicole James
Colleague at GreenlightTucker, Georgia, United States
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SM
Srajit Mishra , Gcih
Colleague at GreenlightBengaluru, Karnataka, India
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MW
Morgan Wilmoth
Colleague at GreenlightMarietta, Georgia, United States
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SS
Sandra Sebastiao
Colleague at GreenlightKennesaw, Georgia, United States
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JT
Jennifer Thomas
Colleague at GreenlightAtlanta, Georgia, United States
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RH
Rikena Hendrix
Colleague at GreenlightRex, Georgia, United States
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AO
Aaron O'Connor
Colleague at GreenlightAtlanta Metropolitan Area, United States
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Mohit Agrawal
Colleague at GreenlightChennai, Tamil Nadu, India
View →
EW
Erin Washington
Colleague at GreenlightStockbridge, Georgia, United States
View →
LD
Likith D
Colleague at GreenlightBangalore Urban, Karnataka, India
View →
NJ
Nicole James
Colleague at GreenlightTucker, Georgia, United States
View →
SM
Srajit Mishra , Gcih
Colleague at GreenlightBengaluru, Karnataka, India
View →
MW
Morgan Wilmoth
Colleague at GreenlightMarietta, Georgia, United States
View →
SS
Sandra Sebastiao
Colleague at GreenlightKennesaw, Georgia, United States
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JT
Jennifer Thomas
Colleague at GreenlightAtlanta, Georgia, United States
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RH
Rikena Hendrix
Colleague at GreenlightRex, Georgia, United States
View →
AO
Aaron O'Connor
Colleague at GreenlightAtlanta Metropolitan Area, United States
View →
1 education record
Dequeisha Smith education
FAQ
Frequently asked questions about Dequeisha Smith
Quick answers generated from the profile data available on this page.
What company does Dequeisha Smith work for?
Dequeisha Smith works for Greenlight.
What is Dequeisha Smith's role at Greenlight?
Dequeisha Smith is listed as Customer Service Specialist @ Greenlight | BA in Journalism at Greenlight.
Where is Dequeisha Smith based?
Dequeisha Smith is based in Atlanta, Georgia, United States while working with Greenlight.
What companies has Dequeisha Smith worked for?
Dequeisha Smith has worked for Greenlight, Fanduel, State Farm, Humana, and Greensky®.
Who are Dequeisha Smith's colleagues at Greenlight?
Dequeisha Smith's colleagues at Greenlight include Mohit Agrawal, Erin Washington, Likith D, Nicole James, and Srajit Mishra , Gcih.
How can I contact Dequeisha Smith?
You can use AeroLeads to view verified contact signals for Dequeisha Smith at Greenlight, including work email, phone, and LinkedIn data when available.
What schools did Dequeisha Smith attend?
Dequeisha Smith holds Bachelor Of Arts - Ba, Journalism from Georgia State University.
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