Derek Alford Email and Phone Number

• Provided reference service by searching for, refiling, or interfiling records in any of the records center holdings• Handled problem cases and requests requiring a composed reply• Provided training and guidance to lower graded employees• As directed, batching and distributing work, completing and reviewing task sheet information, and pre-selecting audits• Conducted a quality check to ensure records are properly removed and placed correctly on shelving;• Indicated completion of shelving on appropriate forms and preparing computer input documentation;• Ensured timely and accurate accomplishment of records disposal and assuring that proper witness disposal procedures are followed

• Performed routine library services such as checking out books, periodicals, and other materials, shelving and assisting with interlibrary loan• Operated computer with proficiency in PC systems• Maintained printer, answered phone• Provided group and individual instruction for computer technology and cloud computing• Offered technical support for patrons and employees with computer software questions• Participated in programs, events, conferences, and training sponsored by the Library• Provided quality customer service regarding the circulation of library resources• Maintained cash drawers, processed credit transactions, and generated reports• Processed incoming and outgoing materials for patrons using automated circulation system• Maintained library opening and closing procedures• Created and taught genealogy programs• Conducted and collated research on local history for library and patrons

• Created syllabus for all classes in the Art Program • Taught Studio Art Classes and History/Appreciation• Co-created, with the local college, a college prep Art History class for students