Derek Alford Email and Phone Number

Setup, programing, and maintenance of communication networks utilizing, Motorola 2-way radios, repeaters, network switches, LTE devices, satellite phones, and hotspots.Work with Event Planners, Coordinators, and Security, to tailor custom communication networks to their specific needs. Onsite customer service, setup and delivery of those communication networks.Maintains and cleans rental inventoryProcesses equipment repairs and warranties Supports and assists other rental operations and sales teams to fulfill customer orders nationwideTransfers equipment to other Day Wireless shops as neededAssists customers and team with equipment questions and troubleshootingRead, analyze and interpret technical guides and processesManage multiple incoming and outgoing customer orders and deadlinesPerforms inventory cycle counts to ensure accurate inventoryPack, seal, and label materials to prepare for shipping in a timely manner to meet customer expectations

Programs Motorola 2-way radios, repeaters, network switches, LTE devices, satellite phones, and hotspotsSupports and assists other rental operations and sales teams to fulfill customer orders nationwideTransfers equipment to other Day Wireless shops as neededMaintains and cleans rental inventoryProcesses equipment repairs and warrantiesAssists customers and team with equipment questions and troubleshootingRead, analyze and interpret technical guides and processesManage multiple incoming and outgoing customer orders and deadlinesPerforms inventory cycle counts to ensure accurate inventoryPack, seal, and label materials to prepare for shipping in a timely manner to meet customer expectationsOccasional local onsite customer setup and delivery

Extensive use of a forklift for loading and unloading trucks, general shipping and receiving, creating custom pallets. Checking in merchandise, matching purchase orders to sales orders and distributing to sales associates for processing.Cutting many various materials to size with a skill saw and panel saw.Reading customer orders, work orders, shipping orders, or requisitions to determine items to be moved, gathered, or distributed and/or shipped.Moving materials and items from receiving or storage areas to shipping or to other designated areas.Sorting and placing materials or items on racks, shelves, or in bins according to predetermined sequence such as size, type, style, color, or product codefacilities maintenance duties as needed.Sweeping, dusting, and mopping. Organizing warehouse and work area for orderliness at all times. Wearing the proper safety equipment.Provide advanced technical support over the phone and email about Large Format Printers to customers. Weekly maintenance of demo printers and equipment.