Manage production queue for software downloads on knowledge.autodesk.com, including timed releases with product launch dates, client communications and quality assuranceLarge scale data migration planning and implementation for launch of new product support siteContent curation across product support landing pages including imagery and highlighted articlesSystem troubleshooting and debugging in conjunction with Development and Quality Assurance teamsInitial point of contact for internal feedback queueDrupal 7 site administrator with full web access to publish, manage user roles, test, build and improve site featuresDevelop production workflow for Community site content customizationWeb analytics reportingWrite copy for About web page and introductory content for Screencast product

Drupal administrator and publisher, technical oversight of www.ucsf.edu/news, SEO optimized press releases, media coverage, pages for journalist inquiry, university facts and figures, iconic images, press kits and B-roll Curated media coverage highlights from top-tier news organizations and key local outletsDesigned and created quarterly impact reports - professional analysis of culled media coverage metrics, news highlights - showcasing departmental impact and excellence to key audiences Liaison to third party web design and development firm and internal server IT Contract negotiation/point of contact with essential vendors and work groups; including creative services, 3rd party web developers, media monitoring, server team; Performed due diligence, Negotiated pricing, Managed billable hours, Oversaw that contractual obligations were metProduced materials/service for outside entities by compiling and/or editing materials used to promote the UCSF brand/identity.Targeted press release distribution via web, wire, direct contact, and social mediaContributed to complete website redesign execution from concept to launch, advising requirements, user experience, site migration, keywordsPublicized brand excellence and media initiatives via Twitter. Targeted outreach to niche markets for news coverage and web contentProduced, shot & edited multimedia content for ucsf.edu and media outletsServed as initial point of contact for inquiring journalists. Triaged journalist, patient, faculty and general inquiriesCurated digital library of media coverage, confidential patient consent data