Derek Dillard Email & Phone Number

Dublin, Ohio, United States

Columbus, Ohio

• Responsible for handling and maintaining contract between Clarke Environmental and Franklin County Public Health Department
• Skillfully managed a staff of 20 seasonal workers comprised of 3 separate teams, 1 team lead and a fulltime field supervisor
• Handled all onboarding process for new hires (recruiting, interviewing, orientation, safety training, i9 verification, payroll and crew specific training)
• Helped implement and create a skills based pay program for new and current field supervisors
• Project management lead for standardizing service operations training across the nation for Clarke by developing work instructions following ISO standards
• Served on multiple companywide initiatives including Clarkes sustainability future, strategic planning, and flourishing leadership council

Marysville, Ohio

Marysville, OH

• Responsible for store’s inventory management including ordering process, physical goods receipt entry, sales reporting, cycle & inventory counting, SKU maintenance and requests.
• Maintain and manage all data through ERP system SAP and through POS system NCR Counterpoint.
• Skillfully forecast product inventory on a quarterly basis to ensure no overstock of old SKU’s.
• Provided exceptional customer service and product knowledge to consumers and internal associates on a daily basis.
• Worked with manufacturers and vendors to provide timely delivery of all goods.
• Increased sales driven through new store promotions and a revolving POP.

Columbus, Ohio Area

• Responsible for weekly audits through internal KPI system to ensure contractual requirements are being met as well as monthly audits with client’s internal auditors.
• Analyzed and facilitated budget requests to identify areas in which reductions can be made.
• Developed scope of work for client ensuring all areas of service were in line with contractual obligations.
• Maintained financial reports for labor hours, overhead, supplies, expenses and monthly billing for client.
• Monitored compliance with local, state and federal regulations pertaining to FLSA, OSHA and ADA.
• Responsible for planning and delegating tasks to 35 employees including 1 site supervisor and 3 team leads.

Marysville, Ohio

• Involved in activities for keeping track of flow of products such as purchasing, expediting, storing and forecasting the requirements of the products.
• Collaborated with over 50 suppliers on supply chain efficiencies including backorders, allocation, lead time and procurement cycle.
• Expertly support and manage day-to-day purchasing operations
• Strategically manage existing vendor relationships for all materials, products, services and equipment
• Skillfully maintain all mandatory records in SAP
• Provided high-level shipment and purchasing support to 85 locations throughout the country

Marysville, Ohio

• Proven ability to diagnose, troubleshoot, and resolve technical problems remotely
• Superior analytical and problem-solving abilities, with track record of improving operations and increasing efficiency
• Developed innovative technical solutions to a wide range of difficult problems that are consistent with organization objectives.
• Responsible for auditing pesticide usage/rates to be in accordance with NY state regulations.
• Tier II technical support, providing solutions to escalated issues from Tier I support
• Provided support for over 1500 computers for 85 locations throughout the country for SLS

Plain City, Ohio

• Proficient knowledge identifying and treating various turf grass diseases and pest activity.
• Establish professional rapport and confidence with customers.
• Maintain industry knowledge of SDS labeling.
• Team leader responsible for new hire training and corporate field experience.
• Responsible for ensuring team members reached weekly production goals.
• Implemented new training programs and techniques to improve employee efficiency

Columbus, Ohio Area

• Handled and sold insurance benefits for Union and Association members, and the general public
• Developed and lead sales presentations
• Responsible for member benefit enrollment, screening
• Fiduciary duties; including customer payment information