Derek Duong Email & Phone Number

San Jose, California, United States

Chico, California Area

– Review and provide feedback for data models and user stories for product life cycle tracking system; and communicate project updates with Odyssey leadership– Collaborate with development team to define the project phases, scope, constraints, and critical success factors– Deployed and provide ongoing training for G-Suite infrastructure and management tools to improve efficiency and accessibility of shared documents– Created, design, and enhance website for the LN4 Foundation using SportsEngine– Troubleshoot and resolve all types of technical problems and provide training to prevent recurring issues

Chico, California Area

– Led packing team to ensure event materials are correctly packed on-time– Forecasted and coordinated procurement of materials with logistics lead to maintain inventory levels – Designed processes and maintained organized work areas to optimize efficiency and increase productivity– Meticulously troubleshot defective parts and improper assembly of the LN-4 prosthetic hands to ensure that all hands meet functional requirements

Chico, California Area

– Analyzed performance data and trends to conceptualize, design, and implement a multifaceted strategy to promote LinkedIn Learning and increase usage rates across campus– Orchestrated meetings with department deans and program heads to develop strategies for implementing LinkedIn Learning to students, staff, and faculty– Created and executed testing and troubleshooting plans to successfully migrate from Lynda to LinkedIn Learning

Chico, California Area

- Migrated content for school & school district websites using a custom CMS interface to modernize overall UI- Organized, sorted, and checked website input data against original websites to meet client needs- Audited website data during migration to ensure it was up-to-date and accurate- Updated visual media to comply with ADA regulations