Derek Fitzpatrick Qfa Email & Phone Number

County Dublin, Ireland

Dublin

Handling inbound calls an queries, with focus on a first time resolution Troubleshooting and technical support Escalate calls to the next level if required for fast resolutionDeal efficiently and effectively with every customer request whilst maintaining call quality Keeping the customer informed in accordance with set KPI's while customer queries/escalations are being resolvedMeeting all targets set by team leaders and mangers

Vancouver, Canada Area

I receive customer prescriptions from the eye care professionals via fax and mail, Enter the prescriptions into Optifacts along with the style of lens to begin productionExtreme Attention to detail is essential to avoid errorsCall the eye care professionals to advise of problems with the jobs, and suggest the best outcome for them, and the customer.Enter approximately 70-100 jobs per day

Burnaby

• Warehouse subsidiary of Essilor Canada• Picking Orders that are fed through the system • Use of the Anzio Lite Computer system to verify and transfer stock• Small amount of data entry• Temporary 6 month contract

Talk to debtors on behalf of the clients of CBV to help solve their debts in a professional mannerAdvise debtors how to pay and negotiate the best outcome for both the debtor and CBVWork through as many as 500 calls a day on an automated dialer systemNavigate multiple computer programs Work well wit a team to meet monthly quotas

Receiving deliveries on a weekly basis• Fitting the stock into the fixture system quick and efficiently for the floor staff• Completing head office requests• Organising the stockroom to aid the running of the shop, Also organising all seasonal publicity so that the shop window and floor is always up to date.• Accepting and creating transfers in and out of the shop on the till system• Stock Takes• Writing off faulty and reject stock• Working under extreme pressure to reach deadlines and demand from head office as after two administrations, Blanchardstown has become a flagship store for Barratts Trading Limited

• Providing a friendly and welcoming customer service working to exceed customer expectations with a can do attitude.• Assisting customers efficiently with good product knowledge and confidence in the product.• Working strong alongside a team reaching target and winning various in shop and company competitions.• Worked well and coped well as a team through two administrations.

Professional Diploma In Sme Credit, Credit Risk Assesment

Qualified Financial Advisor

Bachelor'S Degree, Business And Information Technology

Bachelor Of Buisness, Business And Information Technology