Derek Garvin work email
- Valid
- Valid
- Valid
- Valid
Derek Garvin personal email
Derek Garvin phone numbers
Derek W. GarvinStrategic Client Executive driving revenue by fostering a trusted advisory relationship throughout client organization and driving teams to deliver high CSAT resultsSummaryExecutive leader, strategist, trusted advisor with proven success in transforming and growing complex global managed services programs that leverage technology and accelerate competitive advantage.► WHAT I DOI create ways to shift stakeholders at all levels to abandon assumptions and processes that have blinded them. I then develop these breakthroughs into exceptional, imaginative, and effective solutions to the most formidable adverse challenges.► HOW I DO ITPeople respond productively to my leadership style. I quickly establish rapport, which organically develops into deep, trusting relationships.✔ I Listen.People communicate freely and openly with me and take risks in offering fresh ideas because they know I remain open, fair, and calm—even during periods of high stress. My listening has helped me save organizations tens of thousands of dollars.✔ I Develop.My ability to merge analytic, strategic, and creative thinking allows me to tweak the suggestions I hear and build new and remarkable strategies. These strategies have rescued at‐risk organizations and created lucrative niche markets.✔ I Implement.Thanks to my gifts for establishing connections, building great teams, and inspiring confidence in exciting futures, I am able to lead organizations out of danger and into prosperity and success.► SPECIALTIES EXECUTIVE LEADERSHIPStrategic Vision / Development ♦ Fiscal / Financial Austerity ♦ Change Management ♦ Leadership & Supervision ♦ New Business Growth ♦ Crisis Management ♦ Alliance Building ♦ Partnership MaintenancePROFESSIONAL ATTRIBUTESAnalytic ♦ Intuitive ♦ Creative ♦ Collaborative ♦ Efficient ♦ Inspirational ♦ AdaptableIntegrity ♦ Exceptional Customer Service ♦ Team Building ♦ Relationship ManagementExcellent Communication Skills11/5/2024
-
Integrated Cx Solutions DirectorFoundever Oct 2022 - Oct 2023Dallas/Fort Worth AreaIn my role as Integrated CX Solutions Director at Foundever, I led initiatives to enhance customer experience through multi-channel engagement in 60 languages across 45 countries. By developing and executing AI-driven strategies, I achieved a 15% revenue growth and a 25% increase in repeat business. Additionally, I implemented advanced analytics consulting services to improve decision-making processes by 30%. -
Senior PrincipalSlalom Jun 2021 - May 2022Dallas-Fort Worth MetroplexIn my role as a Senior Principal at Slalom in the Dallas-Fort Worth Metroplex, I led strategic sales initiatives that resulted in securing a $7M contract, the largest in the market. By expanding our market presence and fostering relationships, I achieved a 20% increase in revenue. Additionally, I implemented a consultative approach to improve project outcomes and elevate customer satisfaction, reinforcing delivery excellence. -
Senior Client ExecutiveSymphony Ventures Jan 2018 - Jun 2020Dallas/Fort Worth AreaIn my role as a Senior Client Executive at Symphony Ventures, I led transformative shifts in business models by negotiating multi-million dollar consulting contracts, achieving 400% of sales quota in 2019. I secured the #1 position in margin and revenue contribution in the Americas in 2018 through comprehensive process assessments and strategic partnerships with industry leaders, driving increased customer adoption by over 30%.
-
Director, Strategic Global AccountsStefanini(Formerly Techteam) Aug 2015 - Jul 2017Dallas/Fort Worth AreaLed teams focused on providing exemplary results for clients and exceeded corporate revenue targets. Responsible for new business development, account penetration, bid strategies, and pricing. Fostered C-level relationships and conducted systematic business planning with domestic and international partners to fully understand client’s business and technical priorities, including new product requirements, product utilization, and upgrades. Maintained high level of communication and coordination with internal business units to ensure support of unified account strategy and overall optimal client satisfaction. Instrumental in establishing a high-performance team, ensuring rapid assimilation and productivity, while driving strategy around global accounts including pursuit, implementation, relationship governance, globalization and value progression. • Responsible for $60M+ annual portfolio while consistently exceeding EBIT, client satisfaction and closing target accounts. Consistently high performing Account Director. • Proven ability to lead complex sales campaigns across multiple geographies and expand Stefanini’s overall solution set; SaaS+ platforms, Artificial Intelligence, Autonomics and Cognitive Computing to improve user experience, bolster client productivity and drive value• Orchestrated efforts to retain 2 volatile accounts with $15M in total annual revenue, resulting in a 40% increase in customer satisfaction, 80% improvement of EBIT and residual revenue of an additional $12M annually.• Directed a turn around, retention and growth initiative for the largest global strategic staffing account in the division’s history, expanding internationally as top supplier in quality and generating an average of $18M annually.• Sold and led highly complex Digital Workplace Services global programs with customers in 70+ countries, providing virtual and local services in 32 languages, generating millions of transactions per year.
-
Associate Vertical Sales LeadCognizant Aug 2014 - Mar 2015North America• Led C-level executive relations for 15 major corporate accounts with $60 million in revenue.• Managed 300 geographically distributed personnel in timely and accurate solution delivery.• Produced over $6 million per year in new revenues through response to RFIs and RFPs.• Increased revenues by 10% in 3 months, with pipeline on pace for 40% annual increase.• Negotiated and closed key 3-year, $3.5 million infrastructure services contract.• Recruited 5 infrastructure consulting managers to boost business with new/existing clientele.• Reengineered delivery model for enhanced client focus, engagement, and retention. -
Delivery Project ExecutiveIbm Aug 2005 - Mar 2014Dallas/Fort Worth Area• Manage matrix of IBM resources support client accounts. Coordinate client and third party resources to deliver IT services and solutions in support of client organizations.• Direct the day to day service delivery of a $5 million Network Services contract. Conduct due diligence to identify opportunities to reduce year-to-year costs 10% and enhance contract value.• Translate customer requirements into actionable plans to meet customer acceptance, delivery results, and business objectives. Analyze and approve invoice data prior to delivery to client.• Realize $1 million additional contract revenue by collaborating with Project Executive to identify and develop new opportunities to increase contract scope.• Assist internal organizations with contract project-related negotiations and project delivery.• Manage technology for contact centers in the Philippines and India to support client services. Conduct troubleshooting to swiftly resolve issues and conduct regular maintenance.• Develop and maintain relationships within the clients’ executive level organization. • Achieved top customer satisfaction rating of 10 in 2012 and 2013 based on individual and team professional executive relationships.Account Management Highlights:• Negotiated and secured 10-year HR and Technology service contract with American Airlines (AA). Directed 150-person team working with AA HR personnel to provide payroll, benefits, performance management, and learning center services. • Managed Marathon Oil contract-the largest F&A contract for IBM. Full P&L, operations management, and customer support services. Managed 240-person team.• Assumed steady state contract with Allstate. Led 100-person team to provide HR support services including payroll, benefits, and performance management.• Managed Mead Johnson F&A contract. Led 250-person team providing SAP, Help Desk, and Citrix (Wintel) support.• Colgate-Palmolive F&A contract. India contact center; managed 75-person team.
Derek Garvin Skills
Derek Garvin Education Details
-
Business Management
Frequently Asked Questions about Derek Garvin
What is Derek Garvin's role at the current company?
Derek Garvin's current role is Integrated Solutions Director @ Foundever.
What is Derek Garvin's email address?
Derek Garvin's email address is ga****@****ibm.com
What is Derek Garvin's direct phone number?
Derek Garvin's direct phone number is +121471*****
What schools did Derek Garvin attend?
Derek Garvin attended The University Of Texas-Pan American.
What skills is Derek Garvin known for?
Derek Garvin has skills like Disaster Recovery, Vendor Management, Itil, Sdlc, Business Analysis, It Strategy, It Management, Data Center, It Service Management, Integration, Cloud Computing, Business Intelligence.
Not the Derek Garvin you were looking for?
-
2universityandstudentservices.com, penske.com -
1expectps.com2 +136043XXXXX
-
-
1yahoo.com2 +171323XXXXX
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial