Derek Grey Email and Phone Number
Derek Grey personal email
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My career has been spent analyzing business functions and implementing comprehensive technical, operational, and performance-based solutions. While many shy away from problems, I invite the opportunity to understand and resolve them in order to achieve business optimization and efficiency. Currently, I am engaged as a remote consultant enhancing process controls and employee performance for a consulting, information technology, and facilities management services firm. Prior to this, I made long-term impacts on Blue Cross and Blue Shield of Mississippi as a senior-level manager.Although my career summary to date is multifaceted, I believe there are 3 main business areas in which I bring value: ✦ HEALTH INSURANCE EXPERTISE: I offer an extensive record (11+ years) in the health insurance industry during which time I have led key projects, delivered business/technical solutions, and instituted process improvements. My deep familiarity with insurance regulations, program management, member services, and more allows for holistic optimization efforts. ✦ SYSTEMS ANALYSIS: With background as a Business Analyst, I have a unique aptitude for assessing existing business functions and getting at the root cause of any given problem to truly eradicate barriers to business success. ✦ BUSINESS SOLUTIONS IMPLEMENTATION: Not only do I engage in systems analysis, but I also take part in developing and leading implementation of solutions that enable process optimization. Whether it is regarding system or policy development, performance management, productivity enhancement, etc., I am well practiced at spurring continuous improvement/change in order to reach short and long-term goals. As a health insurance industry professional and business solutions leader, I am always open to networking. Please send me a connection request, LinkedIn message, or email to derekgrey@yahoo.com to start a conversation.
Crescent Resources, Llc
View- Website:
- cresres.com
- Employees:
- 21
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Consultant, Process Controls And Employee PerformanceCrescent Resources, Llc 2018 - PresentGreater New Orleans AreaAfter a long-standing tenure with Blue Cross Blue Shield, I moved into a senior consulting role with accountability over business transformation through process improvement in direct coordination with the company’s CEO and executive leadership team. On a remote basis, I effectively monitor all departmental controls and operations across 1000+ employees and 26 states. Through comprehensive monitoring, I have also been able to identify and correct inefficiencies, gaps in service, areas with high risk exposure, dips in productivity, and more. In particular, my key continuous improvement successes to date have included: ● Establishment of incentive programs based on key areas of business focus (cost control, opportunity capitalization and risk reduction), which has increased employee performance, amplified productivity and boosted morale. ● Development of reporting tools to improve operational practices, reduce costs, and increase profit margin. ● Implementation of process standardization tools including documentation and reporting guidelines and ongoing creation of a Standard Operational Procedure (SOP) manual.
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Manager, National Programs, Federal Employee Programs, Operational And Accreditation ComplianceBlue Cross & Blue Shield Of Mississippi 2017 - 2018Flowood, MsIn this culminating role with BCBSMS, I was a multi-program manager directing high-quality completion of National Committee for Quality Insurance Standards (NCQA) and Utilization Review Accreditation Commission (URAC) case management accreditation processes. Throughout the 4 promotions leading up to this role, I maintained my previous responsibilities while adding on additional leadership oversight. With this role in particular, my leadership responsibilities reached new heights in that I was the organization’s CEO-appointed NP and FEP executive for our organization. While in this role, my key successes included: ● Recruiting, leading and training 3 Evaluators in obtaining National Committee for Quality Assurance Standards accreditation (8 total Evaluators, Analysts and Testing Specialists under management scope). ● Spearheading creation of a training manual and improvement proposals to drive executive awareness and performance across Healthcare Effectiveness Data and Information Set (HEDIS) and Consumer Assessment of Healthcare Providers and Systems (CAHPS). -
Blue Cross And Blue Shield Of MississippiBlue Cross & Blue Shield Of Mississippi 2013 - 2017Manager, National Programs, Federal Employee Programs And Operational ComplianceAs a Senior Manager over multiple programs (NP, FEP and Operational Compliance), I still led a team of analysts and specialists (responsibilities which carried over from previous role), but with added focus on increasing the efficiency and accuracy of projects, communications, and documentation within our department. With this new focus, I led a team of audit examiners in reviewing all external communications and internal documentation. I also maintained project management/oversight functions and implemented SOPs around these business functions.
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Manager, Np And Fep ComplianceBlue Cross & Blue Shield Of Mississippi 2010 - 2013Flowood, MsAfter 3 years in an Analyst role, I moved into my first management role with BCBSMS with purview over a process improvement team of analysis and specialists providing solutions with regards to performance optimization. My key successes included: ● Serving as an internal Subject Matter Expert (SME) in federal requirements, brand regulations and company policy with associated counsel provided to leadership on risk reduction and compliance measures. ● Increasing Federal Employee Program market share to over 75% in competitive market (9 statewide competitors) by instituting strategy comprised of active fieldwork and direct engagement initiatives.● Ranking #1 in scorecard performance (nationwide Blue Plans) and being recognized for raising quality standards, identifying gaps in service, implementing new customer engagement strategies, and measuring financial and quality performance.
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Business Analyst, Np & FepBlue Cross & Blue Shield Of Mississippi 2007 - 2010Flowood, MsAs a Business Analyst, I impacted the company by maintaining compliance with brand regulations and policies. This was my first role in the health insurance arena and as such, I established a solid industry foundation. As I gained more knowledge, I also took on more responsibility with the assessment, preparation, and integration processes of major technical projects.
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Branch ManagerGuaranty Bank & Trust Company 2006 - 2007Vicksburg, MsBefore my time in the health insurance field, I accrued leadership experience in a different area of consumer services as a bank Branch Manager. From this early role, I learned foundational lessons as it related to team leadership, relationship management, service promotion, and more.
Derek Grey Skills
Derek Grey Education Details
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Business Administration And Management, General
Frequently Asked Questions about Derek Grey
What company does Derek Grey work for?
Derek Grey works for Crescent Resources, Llc
What is Derek Grey's role at the current company?
Derek Grey's current role is Health Insurance Expert ➥ Solution Designer ✦ Business Process Analyst ✦ Operations Systems Consultant.
What is Derek Grey's email address?
Derek Grey's email address is de****@****hoo.com
What is Derek Grey's direct phone number?
Derek Grey's direct phone number is +166251*****
What schools did Derek Grey attend?
Derek Grey attended University Of Mississippi.
What skills is Derek Grey known for?
Derek Grey has skills like Budgets, Employee Relations, Microsoft Excel, Team Management, Operations Management, Change Management, Project Management, Data Analysis, Management, Insurance, Microsoft Word, Microsoft Office.
Who are Derek Grey's colleagues?
Derek Grey's colleagues are Corey F., Joseph Serrano, Steve Geraets, Dakqwon Mosley, Windell Wheeler, Zachary Moore, Daniel Hueppelsheuser.
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Derek Grey
Burbank, Ca2warnerbros.com, hotmail.com3 +181895XXXXX
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