Derek Haverkamp Email & Phone Number

Scottsdale, Az, Us

Detection, identification, investigation, and prevention of questionable insurance claims as well as underwriting investigations involving coastal regions (AK, AL, CA, CT, FL, LA, MA. MS, NJ, NY, NC, SC, TX, VA). Complete desk and field investigations including interviews, EUO's, property inspections, and onsite CAT investigations. Maintain working relationship with the NICB, Department of Insurance, regional law enforcement, counsel, and vendors. Development and delivery of fraud awareness training for claims department, policy service, FNOL, business partners and other stakeholders as necessary to facilitate the identification and referral of potentially fraudulent insurance concerns to SIU. Support regulatory compliance activities including regulatory reporting, research, training and education requirements. • Desk / Field investigator / Trainer• Wicklander and Reid interviewing / EUO• Identification, investigation, and submission for DOI assessment / state prosecution

Western Region, Usa

Investigations in western region (AZ, CA, UT, NV, OR, WA, AK, HI) protecting organization assets by, in good faith, assessment of suspect claims. This includes investigations in areas of property, antique cars, contractual, and rental/delivery. Maintain working relationship with the NICB, Department of Insurance, Law Enforcement, counsel, and vendors. SIU training involving SIU investigators and claims department.• Desk investigator• Wicklander and Reid interviewing• Identification, investigation, and submission of cases for DOI assessment / prosecution• Training - SIU / Claims

Arizona

Handled complex investigations including Fire, Theft, Medical, Staged, and Major Cases for southwest region. Completed field and in-house investigations including employees. Mentored field/ major case investigators. Maintain working relationship with the NICB, Department of Insurance, staff counsel, fee counsel, and vendors. SIU training involving major case investigators, SIU field investigators, claim management, and examiners.• EDR field investigator and trainer• Field investigator, mentor and trainer• EUO certified, Wicklander and Reid interviewing• Identification, investigation, and submission for DOI assessment / state prosecution / federal prosecution (RICO)• Training - SIU / Claims

California / Arizona

Claims Manager (2016 - 2017)AUIC (Merastar), Phoenix, ArizonaManage team of claim adjusters including their workflow and quality of claims handling. Conducted claim audits. Performance reviews in adherence to company standards along with employee development plans.• Implemented claim process changes that expedited claims resolution, reduced call volume, and complaints• Multiple monthly team awards for exceeding claim handling/process goals• 50% of team promoted in 1 yearSenior SIU Investigator (2015 - 2016)GEICO, Phoenix, AZHandled complex investigations including Fire, Theft, Medical, Staged, and Major Cases. Completed field investigations and trained field investigators. SIU training to claim management, claim examiners, and investigators.• Field investigator mentor and trainer• EUO certified, Wicklander and Reid interviewing• Identification, investigation, and submission of major cases for DOI prosecutionSpecial Investigations Unit – Investigator (2014 - 2015)AUIC (Merastar), Phoenix, ArizonaHandled complex investigations including Fire, Theft, Medical, and Staged. Completed in-house investigations for California. Maintain working relationship with the NICB, CA Department of Insurance, fee counsel, and vendors. • SIU training of claim management and claim examiners• Medical documentation review including CPT coding • Wicklander and Reid interviewing• Training - SIU / Claims

Scottsdale Arizona

Handled complex investigations including Fire, Theft, Medical, Staged, and Major Cases for WA, CA, UT, NV, and AZ. Completed field and in-house investigations including claim examiners, SIU investigators, agency owners, and vendors. Trained and mentored field investigator and analyst. • Senior Field investigator with on-site Wicklander and Reid interviewing• Identification, investigation, and prosecution of independent agents• Identification and investigation of vendor fraud• Recognized by UT NICB and UT DOI for major case investigations• Training - SIU / Claims

Phoenix, Arizona, United States

PRIOR POSITIONS - Special Investigations Unit - Regional InvestigatorEsurance, Phoenix, Arizona• Recognized for investigationsLoss Prevention Manager HMSHost, Phoenix Arizona• Recognized regionally for internal investigations• Recognized regionally for cash handling procedure – process changeLoss Prevention ManagerHomebase, Mesa, Arizona• Nationally recognized for lowest COP • Regionally recognized for procedure changes that reduced workplace accidents by over 70 percentTempe Police Department - Crime Analysis UnitTempe, ArizonaInternship - Linking offender traits to MO characteristics

Insurance Fraud

Masters, Organizational Management, 3.9 Gpa

Bachelors, Criminal Justice

Law Enforcement Investigation And Interviewing

Interviewing

Law Enforcement Investigation And Interviewing

Interviewing