During periods of hire I was responsible for the planning and preparation of the hall which included providing all staff, technical equipment and other requirements as specified on contract riders. I prepared the stage for the load in, setting up and installing any in house equipment as required. I arranged for the appropriate personnel as required, crew, runners, riggers, follow spot operators, catering staff and security. The City Hall has a pool of casual staff and I would contact each person required to work for each show detailing the role they were required for. I was responsible for the supervision of all casual staff who worked at the City Hall, including sub contracted casual staff. In the absence of the City Hall Manager I also carried out Front of House duties which included dealing with any complaints from customers. I did my utmost to immediately resolve any complaints satisfactorily ensuring the customer could continue to enjoy the show or event.I am also registered with the Security Industry Authority and hold a Door Supervisors Licence, which was required as part of my responsibility in the supervision and interaction with the City Hall security team, to deal with and resolve confrontational and aggressive/violent situations.

While I was employed at the City Hall I was responsible for the organising and supervision of all casual staff and local crews while they worked in the building,also to ensure all Health and Safety and Fire regulations were adhered to and do regular fire alarm checks on the building wireless fire alarm system. I was also responsible for all building maintenance and managed the building maintenance budget,while supervising contractors and over seeing building works. During events I was also responsible for the security of customers and the building,overseeing and supervising the security team to ensure customers enjoyed whatever event they came to see.