Derek Ingram (Cemap) Email & Phone Number

Southgate

Credit Delivery Officer• Preparing credit documentation for Loan and Overdraft facilities for approved facilities for both personal and commercial clients.• Liaise with Solicitors and internal stakeholders to ensure all conditions within facility documentation are met before draw down of the facility, including ensuring there are no onerous clauses within legal documents to the bank.• Review certificates of title ensuring the Banks requirements are met before drawdown.• Review… Show more Credit Delivery Officer• Preparing credit documentation for Loan and Overdraft facilities for approved facilities for both personal and commercial clients.• Liaise with Solicitors and internal stakeholders to ensure all conditions within facility documentation are met before draw down of the facility, including ensuring there are no onerous clauses within legal documents to the bank.• Review certificates of title ensuring the Banks requirements are met before drawdown.• Review valuation reports and insurance documentation to ensure the banks policies are met.• Perfecting the taking of security, ensuring this is registered by banks appointed solicitors for legal charges over property and other security as required to meet the banks policy and credit risk.• Arranging for payment of funds to solicitors in line with the certificate of title provided to the bank, ensuring the payment is made in time for completion of property purchase.* Perfecting security, including the taking of and also releasing, debentures, legal charges over property, guarantees,* Loan redemption statements and closure of loan accounts Show less

London, United Kingdom

Undertook end to end reviews of LIBOR and various processes, using facility documentation, ACBS, internal monitoring management systems, treasury reports, reviewing LIBOR rates, use of interpolation calculator.Undertook reviews of Consumer Credit Act (CCA) lending and security, reviewing CCA loans that were regulated and non-regulated loans to ensure compliance with CCA act. Supports the CIB Remediation Programme by review and resolution of documents for customers where some… Show more Undertook end to end reviews of LIBOR and various processes, using facility documentation, ACBS, internal monitoring management systems, treasury reports, reviewing LIBOR rates, use of interpolation calculator.Undertook reviews of Consumer Credit Act (CCA) lending and security, reviewing CCA loans that were regulated and non-regulated loans to ensure compliance with CCA act. Supports the CIB Remediation Programme by review and resolution of documents for customers where some kind of customer remediation is required. Supporting the identification of customer documentation by using best practice tools and techniques to facilitate and achieve strategic objectives/business priorities.Adhering to strategic objective frameworks, plans, processes, standards, governance and assurance services to ensure that data from the documentation is comprehensively and accurately recorded together with ensuring that data quality standards are not compromised. Provide subject matter expertise and share best practices to resolve queries and any subsequent issues.Contributing by being pro-active via regular process reviewing to ensure objectives remain aligned with business strategy/priorities and within risk and control appetites. Supporting the Business & Commercial CCA Programme by reviewing Consumer Credit Act and Non CCA documentation to identify potential customer remediation. PC and systems skills – Microsoft Office, Excel, ACBS, Prism, Image & Workflow and Back OfficeUndertook research to provide information for projects using internet and internal data to obtain relevant customer information.Understood project issues, end to end project processes, use of Microsoft products to undertake recording of project timescales and expectations..Maintained high standards to meet robust and appropriate assurance testing. Show less

London, United Kingdom

Documentation Officer ensuring the Bank meets compliance on Facility Documentation for loans and other lending tools whilst ensuring that customer requirements are met.Providing excellent customer’s service by telephone, face to face and by use of email.Became a subject matter expert within my role to help other colleagues with the team and across the bank by responding to any queries or complaints raised to be resolved in a timely manner.Using Microsoft Office to… Show more Documentation Officer ensuring the Bank meets compliance on Facility Documentation for loans and other lending tools whilst ensuring that customer requirements are met.Providing excellent customer’s service by telephone, face to face and by use of email.Became a subject matter expert within my role to help other colleagues with the team and across the bank by responding to any queries or complaints raised to be resolved in a timely manner.Using Microsoft Office to advanced level on Excel, Word and Outlook.Undertaking the keying of data onto various IT systems with excellent accuracy and without supervision.Updating team intranet websiteProviding senior management with weekly and monthly information on staff productivity levels and other ad-hoc information requests.Archiving and filling of teams records, following agreed processes and policiesI have also been involved with various projects that related to my role within the team.Involvement with various projects including planning, resourcing and scheduling to ensure delivered on time. Involvement with various projects including planning, resourcing and scheduling to ensure delivered on time. Preparing Management Information with the use of Business Objects and Excel spreadsheetsSubject Matter Expert on Group Accounts, facility documentation, netting under FSA regulations Also over the years have undertaken the following roles gaining vast customer experienceCashieringForeign Currency CashieringCommercial Foreign, including payments abroadStanding Orders / Direct DebitsOpen / Closing / Amending account recordsPersonal LendingCorporate Relationship Banking, including Corporate lending, investment and electronic banking products. Also undertaken the review of Corporate clients pricing of day to day usage of banking facilities (service charges) and provided breakdown of charges and interest to be taken. Show less

Education record

Education record