Derek Cluff Email & Phone Number

Provo, Utah

Manassas, Virginia, United States

Reviewed the MIL-STD 1472 in order to develop understanding of field-specific design criteria.Trained in the use of IMPRINT to model human workflow analysis over the course of complex sequences of tasks.Built a task analysis workflow based on feedback obtained by subject matter experts.Participated in progress report meetings with a client company.

Moscow, Idaho, United States

• Reviewing peer-reviewed theoretical models to develop research aims related to safety and injury prevention
• Participated in experimental data collection with human subjects and abiding by ethical and safety guidelines approved by the U of I Institutional Review Board
• Refined the research protocol using principles of user-centered design, research methods, and critical thinking

Moscow, Idaho, United States

• Corresponded with supervisors and other faculty members to organize presentation appointments that best fit everyone’s individual schedules
• Demonstrated leadership by supervising in-person undergraduate classes
• Interacted with students by outlining how their submissions were graded, providing feedback on their work, and accommodating special circumstances

Spanish Fork, Utah, United States

• Performed pickup services of deceased persons in residential settings while creating follow-up appointments with the families
• Attended to phone calls and funeral services after office hours
• Prevented COVID spread and promoted general cleanliness by cleaning the funeral home facilities on a daily basis

Eagle River, Alaska

• Provided engaging activities for children with special needs by assisting in summer camp games
• Connected to individual children with special needs in order to aid reach social goals
• Promoted teamwork through participation with children in group oriented activities
• Increased safety by being trained in CPR and Crisis Prevention

Rexburg, ID

• Facilitated service to customers by directing where customers were to sit and calling a waiter or waitress to serve them
• Serviced customers by taking orders over the phone and making to-go orders
• Increased cleanliness for customers and employees by washing tables, highchairs, and maintaining the bathrooms and lobby
• Provided service for customers by cooking and preparing food according to customer request

Sacramento, California Area

• Aided management by giving frequent updates on the condition of the club facilities
• Provided a higher quality member experience by interacting with the members and discussing ways in which the club can improve
• Decreased the delay for housekeeping services to be provided by alerting employees where services are needed
• Worked closely with upper management to develop and implement ways in which the member experience may be enhanced

Palmer, Alaska

• Aided Fair patrons plan according to events by distributing evenly the daily schedules between the information kiosks
• Relieved Front Desk Attendants by filling in during their lunch breaks
• Counted previous day`s leftover schedules to estimate the number of patrons entering through each gate
• Preformed miscellaneous tasks assigned by the Administrative Manager, allowing more time for the Administrative Manager to accomplish more important tasks

Eagle River, Alaska

• Provided engaging activities for children with special needs by assisting in summer camp games
• Connected to individual children with special needs in order to aid reach social goals
• Promoted teamwork through participation with children in group oriented activities
• Increased safety by being trained in CPR and Crisis Prevention

Master'S Degree, Human Factors

Activities and Societies: Research Assistant at the Palouse Injury Research Laboratory and Graduate Teaching Assistant for the University.

Psychology

High School Diploma

Activities and Societies: Participated in XC skiing, the Swim Team, and German Club. Received Senior Service Project award at graduation