Derek Lyons Email & Phone Number

Houston, Tx, Us

• Business owner for new fraud platform associated with new claims system that will serve 100+ million customers globally and unify all systems across retail, mobility and premier support functions• Responsible for ideation and prioritization of new fraud prevention functionality with cross functional teams. Ensured new platform performance exceeded prior systems for fraud detection and prevention while enhancing customer experience and increasing speed to market for new client and product launches• Responsible for Fraud IT road maps and grooming of detailed requirements stories• • Lead User Acceptance Testing (UAT) and production issue support teams to ensure system integrity from new code introductions and regulatory compliance for claims processes as new system is built out• Lead analytics team to identify new fraud patterns, adjust rule parameters and monitor system performance • Launched and managed advanced claim management techniques

• Lead role in determining budget components, forecasts, and sensitivity and performance analysis for all areas of business. This includes sales forecasts, cost of goods sold, SGA components, balance sheet items and cash flows • Responsible for Board of Directors reporting, financial scenarios, and analyzing key performance indicators of the business • Responsible for corporate pricing on large deals and requests for proposals as well as developing tool for sales force to quickly analyze profitability of new deals• Led task force to introduce data warehouse tools to enhance business intelligence for all areas of the company

Master’S Degree, E-Commerce/Electronic Commerce

Multi disciplinary masters program with a focus on technology and business (e-commerce)

Bachelor'S Degree, Psychology

Activities and Societies: Alpha Phi Omega, Best BuddiesPsychology major Interned at inpatient facility where I facilitated psychometric.