Technical Analyst Ii
CurrentDesktop support responsibilities. Details forthcoming. Stay tuned...
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@ucop.edu
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8 phones found area 925 and 510
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LinkedIn matched
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Derek Mazon is listed as Technical Analyst II at University of California Office of the President, a with 1311 employees, based in Pleasant Hill, California, United States. AeroLeads shows a work email signal at ucop.edu, phone signal with area code 925, 510, and a matched LinkedIn profile for Derek Mazon.
Derek Mazon previously worked as IT Support Engineer at California Pacific Medical Center and IT Support Specialist at Fresenius Medical Care. Derek Mazon holds Certification, Network Engineering from Heald College.
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AeroLeads found 1 current-domain work email signal for Derek Mazon. Compare company email patterns before reaching out.
Derek Mazon is a Technical Analyst II at University of California Office of the President. He possess expertise in active directory, troubleshooting, networking, windows xp, software installation and 21 more skills.
Listed skills include Active Directory, Troubleshooting, Networking, Windows Xp, and 22 others.
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Oakland, Ca
Desktop support responsibilities. Details forthcoming. Stay tuned...
San Francisco Bay Area
Provide tier 2 support on a Windows 7 Migration project in a large scale environment (5000+ users). Initiate, maintain and troubleshoot SCCM client workstations. Use USMT, Active Directory, UDI and LTI to upgrade computers to Windows 7. Provide 2nd level post-support of ZTI rollouts by resolving OS, application and configuration issues, restoring user email and data, troubleshoot printer/scanner issues. Configure and test kiosk workstations. Interface with various stakeholders (business sponsors, application SMEs and support personnel) to plan, deploy, troubleshoot and support application deployments. Continue to look for ways to improve, optimize and streamline the system deployment process in order to ensure smooth, uninterrupted delivery to the business users.
Walnut Creek, Ca
Imaged Dell desktop and laptops. Migrated user data and Lotus Notes email. Installed and configured software (e.g., MS Office, Adobe Acrobat, Lotus Notes, Juniper). Installed Windows, application and antivirus updates. Add/remove computers to domain. Troubleshoot email, network connection (wired and wireless), login, application issues. Utilized web-based ticketing system. Added cross-connections on Cisco switches in IDF. Projec coordinater for all printer/copier machines installed during company move. Setup and configured VOIP telephones.
Oakland, California
Installed PCs, printers, scanners and dual-monitor setups. Assembled and deployed medical carts, Workstation On Wheels (WOWs). Troubleshooted domain and wireless issues. Installed/configured user applications. Planned, coordinated and supervised EPIC workstation deployment. Tracked new data port drop and activation requests. Assisted network techs wtih new data port activations. Conducted and documented EHR equipment requirement surveys.
Use remote apps to monitor, status, deactivate/activate, and troubleshoot telecom equipment (GSM, UMTS, LTE) at AT&T cell sites. Produce equipment readings/settings on request. Assist field technicians (FT) with troubleshooting alarms. Use ticketing system to document technician information, alarms and site activity . Provide site location and access information Assist field technicians (FT) with troubleshooting alarms. Perform proper problem escalation methods.
Built, reimaged, configured and tested desktop PCs and Dell laptops. Installed Windows XP and 7, Virtual PC, telephony and antivirus software, software updates and device drivers. Resolved network connectivity, web access, printer and IP telephone issues. Monitored helpdesk mailbox and responded to user requests/problems. Created and maintained documentation of all network ports, phone extensions, computers, and Windows product keys. Team lead for offsite workstation move projects.
Analyzed user requirement documents to design modifications and/or enhancements to Legacy system applications. Coded, tested and implemented program/system changes. Produced technical specifications and test plans. Planned and led project meetings. Worked with NOC technical staff to develop, test and implement automated transfer process of report data from mainframe to a network server. Provided 24/7 production support to all Securities Custody batch systems.
Provided 1st level help desk support. Performed remote analysis, diagnosis and resolution of network login, desktop application and hardware problems for end-users. Reset user passwords. Created and updated trouble tickets in Remedy.
Other employees you can reach at ucop.edu. View company contacts for 1311 employees →
Esther Johnson
Colleague at University Of California Office Of The PresidentMoreno Valley, California, United States
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CP
Citlali Perez Morales
Colleague at University Of California Office Of The PresidentOakland, California, United States
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Garrett Eaton
Colleague at University Of California Office Of The PresidentSan Diego, California, United States
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Shelly Meron
Colleague at University Of California Office Of The PresidentOakland, California, United States
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KG
Katherine Garcia
Colleague at University Of California Office Of The PresidentRiverside, California, United States
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MS
Michelle Snyder
Colleague at University Of California Office Of The PresidentMerced, California, United States
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ZK
Zainab Kungu
Colleague at University Of California Office Of The PresidentMoreno Valley, California, United States
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CD
Caroline De Leon
Colleague at University Of California Office Of The PresidentSan Francisco Bay Area, United States
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KS
Kei Smith
Colleague at University Of California Office Of The PresidentOakland, California, United States
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MF
Mark Field
Colleague at University Of California Office Of The PresidentSacramento, California, United States
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Activities and Societies: PASA Club
Quick answers generated from the profile data available on this page.
Derek Mazon works for University of California Office of the President.
Derek Mazon is listed as Technical Analyst II at University of California Office of the President.
AeroLeads has found 1 work email signal at @ucop.edu for Derek Mazon at University of California Office of the President.
AeroLeads has found 8 phone signal(s) with area code 925, 510 for Derek Mazon at University of California Office of the President.
Derek Mazon is based in Pleasant Hill, California, United States while working with University of California Office of the President.
Derek Mazon has worked for University Of California Office Of The President, California Pacific Medical Center, Fresenius Medical Care, Sutter Health, and Bayside Solutions.
Derek Mazon's colleagues at University of California Office of the President include Esther Johnson, Citlali Perez Morales, Garrett Eaton, Shelly Meron, and Katherine Garcia.
You can use AeroLeads to view verified contact signals for Derek Mazon at University of California Office of the President, including work email, phone, and LinkedIn data when available.
Derek Mazon holds Certification, Network Engineering from Heald College.
Derek Mazon is listed with skills including Active Directory, Troubleshooting, Networking, Windows Xp, Software Installation, Bmc Remedy, Windows 7, and Laptops.
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