Manager, Data Analysis
CurrentLeading a small group of data professionals in solving some of Toyota’s biggest data problems
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@ncr.com
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Derek Powell is listed as Data Professional and Business Leader at Toyota North America, a company with 12778 employees, based in Dallas-Fort Worth Metroplex, United States, United States. AeroLeads shows a work email signal at ncr.com and a matched LinkedIn profile for Derek Powell.
Derek Powell previously worked as Manager, Data Analysis at Toyota North America and Senior Analyst, Data Analytics at Toyota North America. Derek Powell holds Bachelor Of Science - Bs from The University Of Texas At Arlington.
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Certified data science and analytics professional and experienced customer support operations leader with 11 years of total experience, possessing a strong customer focus and a keen eye for using data analytics to build and execute against business KPIs, including storytelling through data visualization and exceptional communicationMy passion, though, is working with data, and my recent focus has been on growing my experience and capability in the world of data science. Over the last year, I have spent over 550 hours completing my data science certification, where I engaged in learning and applying data science concepts in statistics, machine learning, and visualization, and completed 2 in-depth projects with 1:1 review by an industry expert, as well as many other minor projects.My business background, combined with my data focus, allows me to better create value for companies by filling the gap between those with the business understanding and those with the data understanding, speeding the process of identifying and building the right data solution for the right business problem. Please message me if you'd like to learn more about how I can help your business.
Listed skills include Leadership, Management, Professional Communication, Public Speaking, and 3 others.
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Leading a small group of data professionals in solving some of Toyota’s biggest data problems
Hybrid / Plano, TX
Acquire and analyze large datasets to answer open- and close-ended business questions pertaining to Toyota's financial services division. Work with internal stakeholders to provide decision support on complex issues using data storytelling and visualizations.
Remote
Consulting on business operations with key support leaders to leverage data in driving key business KPI improvement across a Support organization of 300 team members.Collected, analyzed, and reported on metric KPIs, while guiding understanding and execution against KPIs.Developed and proposed strategic initiatives for implementation across multiple.
Remote
550+ hours of hands-on curriculum, with 1:1 industry expert mentor oversight, and completion of 2 in-depth capstone projects, namely detecting abusive language through natural language processing and random forest classification and helpdesk issue categorizer through NLP and SVM multi-class classification
Hybrid / Dallas TX
Led operations of the Support department, emphasizing KPI evaluation to drive service quality improvements across the organization.Presentation of all data analytics and visualizations during quarterly executive meetings to provide decision support to C-level. Led projects for internal CRM tool transition as well as knowledge base creation to reduce labor.
Dallas-Fort Worth Metroplex
Managed and led operational Support teams for Hospitality and Retail sector point of sale and cloud solutions, aggressively reducing ticket backlog and age by up to 70%. Analyzed operations data to repeatedly drive incremental improvements in hiring, scheduling, customer satisfaction, and technical proficiency of team members.
Other employees you can reach at toyota.com. View company contacts for 12778 employees →
Nichalas Dale-Williams
Colleague at Toyota North America
Prince Frederick, Maryland, United States, United States
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Elizabeth Gibson
Colleague at Toyota North America
Plano, Texas, United States, United States
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Gee Menjivar
Colleague at Toyota North America
Los Angeles County, California, United States, United States
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Matthew Sanderson
Colleague at Toyota North America
Keller, Texas, United States, United States
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Amit Bhatiya
Colleague at Toyota North America
India, India
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Haydn Abrue
Colleague at Toyota North America
Toronto, Ontario, Canada, Canada
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Daniel Floris
Colleague at Toyota North America
Bengaluru, Karnataka, India, India
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KV
Keven Vasquez
Colleague at Toyota North America
Salem, Oregon, United States, United States
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FN
Frances Navarro
Colleague at Toyota North America
Cerritos, California, United States, United States
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TL
Tyler Long
Colleague at Toyota North America
Greater Phoenix Area, United States
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550+ hours of hands-on curriculum, with 1:1 industry expert mentor oversight, and completion of 2 in-depth capstone projects. Mastering.
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Derek Powell works for Toyota North America.
Derek Powell is listed as Data Professional and Business Leader at Toyota North America.
AeroLeads has found 1 work email signal at @ncr.com for Derek Powell at Toyota North America.
Derek Powell is based in Dallas-Fort Worth Metroplex, United States, United States while working with Toyota North America.
Derek Powell has worked for Toyota North America, Ncr Corporation, Springboard, and Govos.
Derek Powell's colleagues at Toyota North America include Nichalas Dale-Williams, Elizabeth Gibson, Gee Menjivar, Matthew Sanderson, and Amit Bhatiya.
You can use AeroLeads to view verified contact signals for Derek Powell at Toyota North America, including work email, phone, and LinkedIn data when available.
Derek Powell holds Bachelor Of Science - Bs from The University Of Texas At Arlington.
Derek Powell is listed with skills including Leadership, Management, Professional Communication, Public Speaking, Customer Service, Technical Support, and Statistical Data Analysis.
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