Derek Rice Email & Phone Number

Montreal, Canada Area

• Queue monitoring and SLA management. (service-level agreement management)• Implementation of security and compliance process.• Driving force to promote activities that will improve and maintain a high level of employee satisfaction.• Demonstrate advanced product knowledge and the ability to solve customer inquiries by taking specific action in a timely manner.• Abide by and support management directives and adhere to all department policies. Including delivering of disciplinary measures.

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Montreal, Canada Area

Blueprint Dance Inc. is a multiple award winning non-profit dance company from Montreal, Canada whose purpose is to entertain and inspire others through the art of dance on an international level. Blueprint appeared in numerous music videos, danced back-up for local artists, and opened for international singers. Members have been in the top 20 of So You Think You Can Dance Canada over consecutive years and we were the first foreign group to participate in Randy Jackson presents America’s Best Dance Crew on MTV. Moreover, Blueprint has gone on to win the prestigious Sounds of Blackness Award (SOBA) two years in a row, as well as taking home the award for the International Team of the Year 2011 with World of Dance.

Montreal, Canada Area

- Identify, contact and develop new business accounts via phone sales, building a book of business- Offer custom made IT solutions and develop growth plans for customers / Business Development (hardware / software) for small to mid-size companies- Develop, maintain and leverage strong relationships with OEM Partners and distributors.

Montreal, Canada Area

- Promote and sell future friendly products and services: High speed internet, customized television packages, telephone service and features.- Identify customer needs.- Booking of installation appointments.- Handle all inbound queries and advocate resolutions to issues in a timely, accurate manner.- Provide world class service.- Was prestige enough to work unsupervised for my home office. (AHA)