Derek Steele Email & Phone Number

Austin, Texas, United States

Kirkland, Washington, United States

- Responsible for the store and managing twenty-two people.- Primary point of contact for emergencies, customer feedback and employee support.- Comprehensive operation of store positions from cashier to receiving preparation and execution.- Aptitude for loss-prevention methods to affect a reduced incidence of theft.- Quickly worked through dot-com and.

Cugnaux, France

• Spearheaded a highly visible project that extracted thousands of Euros in existing aircraft parts inventory.
• Balanced customer needs and internal projects in an environment heavy on multitasking.
• Utilized Pentagon 2000 (SAP alternative) for inventory organization and management of warehouse resources.
• Established standard operating procedures and step-by-step guides for various warehouse positions.

Toulouse, France

• Flexed tablet technology as a force multiplier to teach dynamically, incorporating network connected tools and proprietary methods.
• Interpreted technical documents to help Airbus engineers communicate to their multinational team.
• Adapted to varied learning styles to progress students through multiple levels of English proficiency.

Santa Clara, CA

• Installed telecom equipment in thousands of customer homes and businesses in a manner that maintained a perfect safety and customer satisfaction record.
• Awarded for exceeding position-wide rating metrics on multiple occasions.
• Acquired knowledge of basic networking and client/server concepts via Comcast University.
• Analyzed network data to troubleshoot and find solutions to a variety of advanced infrastructure issues.
• Educated end-users on the use of internet, VoIP phone, home security, and computer network services.
• Trained a technician team comprised of 85 employees on job duties and new services.

San Jose, CA

• Delivered exceptional levels of service while directing all office communication to the appropriate area or individual.
• Utilized in-depth equipment knowledge to provide wide-ranging customer support and education.
• Optimized Talk-Switch multi-line phone system.
• Managed and improved accuracy of customer / distributor database using ACT!
• Transferred 90% of product ordering from fax to email, dramatically enhancing office efficiency.

Associate'S Degree

French Studies

Education record