Derek Walker Email & Phone Number

Washington, District Of Columbia, United States

Facilitate the day-to-day office administrative operations for the National Science Foundation.Responsibilities include (but not limited to):• Greet customers in person or on the phone• Respond to email requests, create, complete tickets for customer requests, and assist customers with finding rooms and choosing facilities•• Create and edit documents• Update CAD drawings of facilities• Maintain facility schedules, manage room schedules to prevent conflicts, and create roon reservations in the online Assure Software scheduler (or ARCHIBUS scheduler when implemented)• Engage NSF designated personnel to provide real-time captioning or translation services for a presentation; and provide other service-oriented customer support as needed.

Alexandria, Virginia, United States

Facilitate the day-to-day office administrative operations for the National Science Foundation. Responsibilities include (but not limited to):▪ Greet customers in person or on the phone▪ Respond to email requests, create, complete tickets for customer requests, and assist customers with finding rooms and choosing facilities▪ Create and edit documents▪ Update CAD drawings of facilities▪ Maintain facility schedules, manage room schedules to prevent conflicts, and create room reservations in the online Assure Software scheduler (or ARCHIBUS scheduler when implemented)▪ Engage NSF designated personnel to provide real-time captioning or translation services for a presentation; and provide other service-oriented customer support as needed

Annapolis, Maryland, United States

Developed professional vocational skills with youth/young adults actively functioning with mental and behavioral manifestations. ▪ Detailed development of IEP’s (Individual Employment Plan)▪ Facilitated Career Planning, Job Development, and Job Retention programming ▪ Developed transferrable vocational life skills e.g. scheduling, digital communication and vocational research and development▪ Balanced, scheduled, and met with various caseloads of 25+ individuals

Vienna, Virginia, United States

Facilitated the day-to-day administrative office operations. ▪ Input data entries, created tickets, and delegated customer to proper personnel▪ Provided customer service and correspondence by way of telephone (inbound & outbound), email, and virtual meetings ▪ Logically troubleshooting customer inquiries concerning video cameras, doorbell cameras, security systems, etc.

San Francisco, California, United States

Streamlined in transporting passengers to their destination.▪ Energetic and enjoyed meeting new customers▪ Competent and worked during weekends and holidays▪ Kept the vehicle clean and performed minor repairs▪ Knowledgeable using apps and the latest navigation system▪ Adhered to all safety laws and traffic signals