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@neighborly.com
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1 phone found area 214
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LinkedIn matched
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Derek Watson is listed as Help Desk Manager at Neighborly® at Neighborly®, a company with 262 employees, based in Waco, Texas, United States. AeroLeads shows a work email signal at neighborly.com, phone signal with area code 214, and a matched LinkedIn profile for Derek Watson.
Derek Watson previously worked as Help Desk Manager at Neighborly® and Desktop Support Technician at Neighborly®. Derek Watson holds Associate Of Science - As, Computer Science from Tstc Waco.
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AeroLeads found 1 current-domain work email signal for Derek Watson. Compare company email patterns before reaching out.
Results-driven Help Desk Manager with a proven track record of effectively managing diverse teams of corporate and overseas Desktop Support Technicians and System Administrators. Experienced in implementing and maintaining ticketing systems, handling escalated tickets, providing leadership, training, and achieving significant improvements in SLAs. Proficient in Microsoft 365, AzureAD, Active Directory, RingCentral administration, and adept at project management, cost-saving initiatives, and vendor relationship management. Currently leveraging expertise and seeking opportunities to contribute to the success of organizations in the future.
Listed skills include Information Technology, Information Systems, Computer Hardware, Computer Repair, and 15 others.
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A career timeline built from the work history available for this profile.
United States
Managed dynamic team comprising corporate US Desktop Support Technicians, overseas Desktop Support Technicians, and System Administrators.Successfully implemented and maintained device management tools like Jamf Pro and NinjaOne to enhance the efficiency of IT asset management.Successfully led migration of the helpdesk team from Zendesk to the FreshService.
Waco, Texas
Processed over 45+ support requests weekly for technical assistance on a variety of issues ranging from hardware, software, network, telephone and peripheral support.Configured hardware, devices and software to set up work stations for employees.Provided on-call support for critical issues.Managed end-user accounts and permissions, overseeing correct.
Waco, Texas Area
Processed over 45+ support requests weekly for technical assistance on a variety of issues rangingfrom hardware, software, network, telephone and peripheral support.Maintained a 4-8 timeframe for helpdesk ticket completion.Configured hardware, devices and software to set up work stations for employees.Diagnosed faulty components within desktop systems and.
Waco, Texas Area
Provided Tier 2 hardware, software, network and peripheral support to customers through remotesupport services.Answered 35+ daily incoming calls from residential and business customers on various issues andproducts.Spearheaded the creation of our successful chat support division.Fielded an average of 10 simultaneous chats while delivering effective.
Waco, Texas
Game Engines: Unity 3D Professional and GameSaladProgramming Languages: C++, C#, and JavaScripting: Javascript3D Modeling Software: 3DS Max and some BlenderShipped Titles: GRink (iPhone/iTouch/iPad app)Collaborated with college friends to develop games, iPhone/iTouch/iPad and pcXNA experience
Other employees you can reach at neighborly.com. View company contacts for 262 employees →
Kimberly Denman
Colleague at Neighborly®
Waco, Texas, United States, United States
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JW
Jennifer White
Colleague at Neighborly®
China Spring, Texas, United States, United States
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JS
Judith Siron
Colleague at Neighborly®
Dallas, Texas, United States, United States
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SD
Sean Dalecki
Colleague at Neighborly®
Sanford, North Carolina, United States, United States
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MR
Melissa Rios
Colleague at Neighborly®
Waco, Texas, United States, United States
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RM
Richard Mascarenhas
Colleague at Neighborly®
Goa, India, India
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AL
Amy Lago
Colleague at Neighborly®
Englewood, Florida, United States, United States
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SB
Sheena Byas
Colleague at Neighborly®
Bedford, Texas, United States, United States
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FH
Fatima Harara
Colleague at Neighborly®
Dallas, Texas, United States, United States
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JM
Julian Meloni
Colleague at Neighborly®
Greater Birmingham, Alabama Area, United States
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Quick answers generated from the profile data available on this page.
Derek Watson works for Neighborly®.
Derek Watson is listed as Help Desk Manager at Neighborly® at Neighborly®.
AeroLeads has found 1 work email signal at @neighborly.com for Derek Watson at Neighborly®.
AeroLeads has found 1 phone signal(s) with area code 214 for Derek Watson at Neighborly®.
Derek Watson is based in Waco, Texas, United States while working with Neighborly®.
Derek Watson has worked for Neighborly®, City Of Waco, Tx, Telenetwork, and Freelance Game Development.
Derek Watson's colleagues at Neighborly® include Kimberly Denman, Jennifer White, Judith Siron, Sean Dalecki, and Melissa Rios.
You can use AeroLeads to view verified contact signals for Derek Watson at Neighborly®, including work email, phone, and LinkedIn data when available.
Derek Watson holds Associate Of Science - As, Computer Science from Tstc Waco.
Derek Watson is listed with skills including Information Technology, Information Systems, Computer Hardware, Computer Repair, Microsoft Powerpoint, Computer Network Operations, Computer Maintenance, and Game Programming.
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