Derek Wiggins Email and Phone Number
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Solutions-focused, customer service oriented, energetic, highly motivated, team oriented Computer technician with more than ten years experience and hands-on skills in the corporate environment. Being a customer centric certified computer technician, I continually strive to broaden my abilities by researching, and implementing, evolving technology for superior customer satisfaction. Information technology experience involves intensive hands on experience installing, troubleshooting, configuring, and optimizing computer systems and networks. Comfortable operating in a wide range of platforms and environments. I am eager for new challenges. I am confident my proven personal-IT/clinical skills and experience I would bring to your organization will produce optimal results and enhance your organization’s development. Software: Windows10, Windows 8, Windows 7, XP, and Vista; Mac OS-Lion, MT Lion, Mavericks Yosemite, El Capitan macOS Sierra, macOS High Sierra, Partition magic; Windows 2000 Server Deployed remotely, unattended and through SCCM. MS Office Suite 2003/2007/2010,/2013 User Data Migration Tool, Cisco Router IOS, Cisco switch IOS, Cisco unity/Call Manager Office for Mac, Exchange, LogMein, Timbuktu.Networking: TCP/IP, NETBIOS, Secure Network Configuration (LAN/WAN), Wireless Routers and Printers.Hardware: Partition and formatting SATA, PATA, and SSD hard drives, desktop, laptop and printer maintenance and repair; Data Backup and Ghosting
Dentsu Aegis Network
View- Website:
- dentsu.com
- Employees:
- 3915
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Network AdministratorDentsu Aegis Network 2017 - Present150 East 42Nd Street Lead team member on the Ticket Queue for the Americas region on Global Network Team Provide daily operational support and system administration for core network infrastructure Support SSL VPN Infrastructure MAG4610 and Swivel Pinsafe Install, configure and upgrade Various Switches within our environment, Cisco 3650, Cisco 2960, Juniper 3200 and 4200; experience with Juniper SRX 210, SRX240, SRX1400 firewalls Monitor network performance with Solarwinds NPM Involved in developing Networking standards, procedures and documentation Participate in 24x7 on-call rotations Assist with strategy, planning and scope of various M&A projects Coordinate, upgrade schedules and carry out Patch management for the entire region Service interruption recovery, respond to Major incidents across the region
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Senior Desktop AdministratorDentsu Aegis Network 2011 - PresentGreater New York City AreaPrimary responsibility is to assist in leading a small team dedicated to desktop support for Mac and PC computers, and the evaluation and implementation of Aegis software and hardware as well as project management for the large, annual projects undertaken by the Technology Department. Advanced PC & Mac hardware/software support, configuration and installation.The Aegis Desktop Administrator also assists the Network Administrator in maintaining the Aegis network directory. The Aegis Desktop Administrator assists with the supervision and assignment of jobs to the Aegis Technology Assistants, and also provides direction and training to a small team of desktop professionals.User training & support The Desktop Administrator assists Aegis staff with both hardware and software issues including network connectivity issues.
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Volunteer Pc TechnicianScholas Distribution Center 2009 - 2010Serviced incoming computers through hardware replacements and upgrades of ram and modems.Reconditioned computers in order to resell out to the community at affordable rates.Performed quality control measures on hard drives to ensure present and future stable performance. Wiped hard drives clean of past user data through U.S. Department of Defense guidelines and methods. Prepared computer monitors for distribution by appropriate cleaning and thorough testing.Installed the center's standard software (Windows XP) and various educational programs.
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ManagerAmerican Self Storage Feb 2002 - Oct 2008Managed and supervised all day-to-day operations for two locations collectively.Maintained responsibility for and created new business initiatives that resulted in increased profits.Ensured proper protection procedures were routinely in place to safeguard stored materials.Prepared and distributed all invoices for customers and vendors.Administered, and monitored all financial transactions affecting storage facility.
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Property ManagerAmerican Self Storage 2002 - 2008 Managed and supervised all day-to-day operations for two locations simultaneously; Maintained responsibility for and created new business initiatives that resulted in increased profits exceeding 50% of first-year sales, e.g. Diamond Parking; Ensured proper protection procedures were routinely in place to safeguard stored materials; Maintained detailed and efficient inventory records; Controlled costs through productivity and leverage of personnel; Analyzed current and implemented new company procedures to improve productivity & efficiency; Prepared and distributed all invoices for customers and vendors; and Administered and monitored all financial transactions affecting storage facility.
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ManagerAmerican Self Storage 2002 - 2008Managed and supervised all day-to-day operations for two locations collectively.Maintained responsibility for and created new business initiatives that resulted in increased profits.Ensured proper protection procedures were routinely in place to safeguard stored materials.Prepared and distributed all invoices for customers and vendors.Administered, and monitored all financial transactions affecting storage facility.
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Office CoordinatorLeshkowitz & Company 1995 - 2001Reviewed individual and corporate tax returns, and financial statements.Independently, maintained accounts payable for office services departmentProcessed department wide supply requisitionsScreened and prioritized all incoming communications to senior executive staff.
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Office CoordinatorLeshkowitz & Company 1995 - 2001Reviewed individual and corporate tax returns, and financial statements.Independently, maintained accounts payable for office services departmentProcessed department wide supply requisitionsScreened and prioritized all incoming communications to senior executive staff.
Derek Wiggins Skills
Derek Wiggins Education Details
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Per ScholasInformation Technology -
Per Scholas Institute For Technology
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Per Scholas Institute For Technology
Frequently Asked Questions about Derek Wiggins
What company does Derek Wiggins work for?
Derek Wiggins works for Dentsu Aegis Network
What is Derek Wiggins's role at the current company?
Derek Wiggins's current role is Network Administration| Customer Service Orientation| Solutions Focus|.
What is Derek Wiggins's email address?
Derek Wiggins's email address is de****@****ork.com
What is Derek Wiggins's direct phone number?
Derek Wiggins's direct phone number is +121238*****
What schools did Derek Wiggins attend?
Derek Wiggins attended Per Scholas, Per Scholas Institute For Technology, Per Scholas Institute For Technology.
What skills is Derek Wiggins known for?
Derek Wiggins has skills like Hardware, Customer Service, Networking, Microsoft Office, Cisco Technologies, A+ Certified, Microsoft Exchange, Technical Support, Windows Server, Tcp/ip, Vpn, Project Management.
Who are Derek Wiggins's colleagues?
Derek Wiggins's colleagues are Kevin Norman, Svidlova Elena, Tulika Ranjan, Ajay Paul, Christian Wasastjerna, Yanina Sabha, María Gimena Mittolo.
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