Derek Berube Email & Phone Number

Santa Rosa Beach, Florida, United States

Founded Wildstar Technologies, LLC to pursue the development and deployment of solutions leveraging the Java™ and iOS platforms for small to medium sized organizations.

Seacrest Beach, Florida

As co-owner of a small business, I share in all facets of operations for a premier provider of luxury vacation rental homes situated along the beautiful Gulf Coast of Florida along scenic Highway 30A in Walton County, Florida.

Seacrest Beach, Fl

As co-owner of a small business, I share in all facets of operations for a premier provider of luxury vacation rental homes situated along the beautiful Gulf Coast of Florida along scenic Highway 30A in Walton County, Florida.

Seacrest Beach, Fl

At Extraordinary Envelope we are dedicated to furnishing you, our client, with custom designed, eco-friendly wedding invitation suites for those who wish to couple individual style with an environmental awareness. Our designs are the result of personal collaborations between our graphic designer and you and reflect the uniqueness of your celebration with artful and sophisticated results. A personalized wedding website is included with your order, allowing you to easily share with friends and family the details of your special day. Delivered with an excellent level of customer service, your invitations are sure to be extraordinary.

Atlanta, Ga

Responsible for the conception, construction, and strategic architecture of a unified enterprise ticketing platform used to manage problem and change management business processes employed by the Enterprise Technology, Residential Customer Care, and Commercial Business Customer Care organizations. The solution features a component-based architecture and is constructed atop the BMC Remedy Action Request System platform. A combination of ten virtualized, load-balanced servers running RedHat Enterprise LINUX 5, Apache Tomcat 7, and Java 7 provided the runtime environment for the AR System server software and its assorted modules. Persistent storage was provided by primary and secondary three-node Oracle RAC clusters running in a hot-backup configuration. The minimum transaction rate for the system averaged 7 records created per second. During peak hours, record creation rates of approximately 30 records per second were sustained by the platform.Production application data was replicated to a reporting environment using the BMC Remedy Distributed Server Option software. Over the course of five years, one billion records from one hundred and nine different forms were replicated from the production to reporting database.Over thirty external applications (inside and outside the company) were integrated with the ticketing platform.During my tenure with the company, I served as the subject matter expert providing direct architectural and development guidance and support for the project management, business analyst, development, QA and operations teams supporting the platform. I served as the final escalation point for production operations team for all critical issues related to the platform in lieu of engaging the vendor's support organization.

After VISTA's acquisition of my company, Venimex Consulting Services, Inc., because of my integral involvement with a number of ongoing, client-facing projects and a shift in organizational direction, I assumed a senior role in the field service organization for VISTA’s southeast operation.

As the co-founder, Chief Architect, and one of the most senior engineers at Venimex, I was responsible to all employees for providing architectural and technical assistance in the design, development, and execution of solutions using the Remedy® Action Request System® platform. Responsibilities also involved the design and implementation of our internal network infrastructure used to support our day to day business activities. Pioneered the application of a component-based development methodology for the deployment of solutions on the AR System® platform through the construction of the Venimex Intelligent Business Engine (VIBE) suite of reusable components. Served as the lead architect for the Venimex suite customer care, trouble management, and order management suite of AR System® applications targeted at the telecommunications vertical market.

Served as a member of a third level technical support organization charged with supporting the operating system and suite of business applications deployed on laptop and desktop machines used by the MCI sales force. Developed a knowledge management framework deployed on an intranet site used for the publication and distribution of information originating from the third-level support organization to other support organizations as well as MCI employees. Responsible for the integration of the helpdesk application constructed on the AR System® platform and an internally developed customer care web site.

Performed initial customization and deployment of MAXIMO, a work and asset management solution, for an IBM Global Services client's field service organization. Customization work was performed using the Gupta SQL/Windows development environment.

As a lead marketing and technical support representative for the IBM Personal Computer Company, served as a supervisory technical specialist for a group of forty technicians supporting the MS-DOS and MS Windows operating environment on IBM hardware. Also served as one of the lead technical specialists for the operating systems support group providing third-level technical support services for fortune 500 companies, IBM System Engineers, IBM Authorized dealers, and end users of the OS/2, PC-DOS, and Windows 3.x operating systems. During my tenure at IBM, I had the opportunity to develop and conduct numerous internal technical seminars covering a wide variety of technical topics for the operating systems supported by the team.

Bba, Management Information Systems

Activities and Societies: Cooperative Education Program (IBM)

Education record