Anthology (Formerly Campus Management Corporation )Solutions provider for all escalation points concerning Anthology's Student application and related SQL database issues. Anthology Student (formerly called CampusVue) • Support of Citrix based and Azure Cloud Web based applications• Analysis of API payload calls• Responsible for analysis of integration with PayPal, ACI, Touchnet payment systems.• Provide Training and explanation for all aspects of the Anthology Student Software Application. • Debugging of SQL database procedures or deciphering data corruption, providing solutions to such data cleanup issues.• Defect analysis, reproduction and root cause analysis• Business process, requirements and impact analysis for enhancement requests to core products. • Functional testing of product defect resolution and implementation of enhancements.• Perform business process analysis to ensure clients adopt best practices to remain compliant with Department of Education regulations as well as streamline operations• Proactively analyze existing systems in order to identify gaps between requirements and functionalities in order to define workable solutions to bridge those gaps• Evaluate business process implications of recommended changes and make appropriate redesign recommendations• Defined and articulated use cases/features/requirements for proposed features• Mentoring of Client Support Analysts for escalation needs.• Worked with scrum teams to ensure they understand the vision for the release • Work with developers to ensure design solutions met defined requirements• Worked with internal and/or external customers to review, analyze, evaluate and validate designs• Provided and facilitated user acceptance (beta) testing activities to ensure high-quality software deliverables• A thorough understanding of data structures.

ATechnical Lead for Campus Nexus Student (formerly called CampusVue) • Providing Training and explanation for all aspects of the Campus Nexus Student Application.• Provide consultation for process improvement as it pertains to Financial Aid, and accounting services. • Highly skilled with debugging data issues within the SQL database and providing solutions to such data cleanup issues.• Responsible for Defect and Enhancement request analysis of the core product. • Liaison between Development and Client Support. • Provide assistance to Client Support team in their daily case work.

Solutions provider for all escalation points concerning CampusVue Student software and SQL database related issues.• Ability to complete scripting tasks with in SQL • Ability to review and modify Crystal Reports per client needs.• Proficient with creating and troubleshooting SQL views, stored procedures and functions.• Able to utilize Microsoft Profiler to troubleshoot SQL calls from the application.• Data analysis - Ability to look at data and identify recurring patterns. A thorough understanding of data structures.Campus Management is now Anthology Inc.

www.DerekBoston.comCommercial Photographer and Digital Content Creator based out of the greater Charlotte North Carolina area.