Derek Carr Email & Phone Number

Greater Minneapolis-St. Paul Area

Lead Engineering IT Service Delivery Office (SDO). Key areas of responsibility include: Portfolio Management, Demand Management, Service Catalog Management, Standard Work Governance, Communication and Change Management.

Bloomington, Minnesota, United States

Mange and strengthen relationships across the business by engaging global business leaders to establish credibility, solve problems, build consensus and achieve business objectives. Proactively engage global business leaders to assist in defining and prioritizing process improvement opportunities that have a positive impact on the profitability of the business. Develop and analyze operational data to provide historical and trending information to key business stakeholders to determine if desired results and overall user business adoption strategies were achieved. Research best practices within and outside the organization to establish benchmark data, and use continuous process improvement and change management disciplines to achieve results. Collaboratively ensure readiness for change across business by ensuring effectiveness of change management programs that will result in early adoption of PLM applications and business processes.Key Responsibilities:• Communications: Assist project teams in defining and executing communications plans that reach the right audiences at the right times.• Learning: Define, develop, and deliver learning paths that maximize retention and adoption.• Stabilization: Return to “business as usual” performance levels as soon as possible while minimizing business disruptions.• Adoption: Define, measure, report, and improve metrics that show adoption and attainment of business benefits.• Transition: Guide transition of support from project stabilization team to permanent support team to minimize impact of projects on overall support bandwidth and performance.

Greater Minneapolis-St. Paul Area

IT Organizational Change Manager, PLM ApplicationsMange and strengthen relationships across the business by engaging global business leaders to establish credibility, solve problems, build consensus and achieve business objectives. Proactively engage global business leaders to assist in defining and prioritizing process improvement opportunities that have a positive impact on the profitability of the business. Develop and analyze operational data to provide historical and trending information to key business stakeholders to determine if desired results and overall user business adoption strategies were achieved. Research best practices within and outside the organization to establish benchmark data, and use continuous process improvement and change management disciplines to achieve results. Collaboratively ensure readiness for change across business by ensuring effectiveness of change management programs that will result in early adoption of PLM applications and business processes. Key Responsibilities:• Communications: Assist project teams in defining and executing communications plans that reach the right audiences at the right times.• Learning: Define, develop, and deliver learning paths that maximize retention and adoption.• Stabilization: Return to “business as usual” performance levels as soon as possible while minimizing business disruptions.• Adoption: Define, measure, report, and improve metrics that show adoption and attainment of business benefits.• Transition: Guide transition of support from project stabilization team to permanent support team to minimize impact of projects on overall support bandwidth and performance.

Greater Minneapolis-St. Paul Area

The PLM/CAD Training Leader will augment the PLM Deployment & Support organization by designing and implementing a comprehensive training strategy for the enterprise PLM and CAD (Windchill & Pro/E) platforms. In addition, this individual will work with IR University and a variety of suppliers in the adult learning space to create a single PLM and CAD library of training material to be leveraged by all sectors for system deployments as well as ongoing personnel development.Received 3Q ES President’s Award 2010.

Globally responsible for developing and maturing the Productivity infrastructure (People, Process, Tools) in the Climate Control Technologies sector of Ingersoll Rand to drive execution in alignment with business productivity goals and objectives.Solution Architect and Program Manager of the multi-generational implementation of the current CCT Productivity Process and Windchill Productivity Module for the IR Enterprise.Delivered end-user training to all Climate Control Technologies locations on the Windchill Productivity Module.Globally responsible for creating and driving continuous improvement in the Productivity Gate Process for Climate Control Technologies.Received Ingersoll Rand Chairman’s Award 2008.Received 3Q Climate Solutions President’s Award 2008.

Managed several complex projects including multiple product transfers.

Windchill Support/Training, Global Transformation Project· Conduct worldwide end-user training at all Thermo King locations.· Provide 24 hour response end-user support.· Conduct integration testing of enhancements and bug fixes.

Product Lifecycle Management (Windchill Implementation/Support)Received Climate Control Technologies President’s Award 2001.

IT, Global Transformation Project, New Product Development Union Supervisor / Mfg. Engineer –Service Parts ManufacturingMarketing Associate -Truck ProductsProject Engineer - Seagoing Container

Various intern and professional engineering positions from high school throughout college performing engineering testing and analysis.