Derek Cordon Email & Phone Number

Mooresville, Nc, Us

San Francisco, California, Us

Helping clients with the design and delivery of solutions on the Salesforce platform.

• Created a comprehensive reference and travel app in Swift called Holy Places that has been very well received by the 20K+ who have downloaded it from the App Store since Feb 2017• Released a number of new features to my App with numerous updates• Created an educational game called Holy Places Quiz Game in Swift for both iOS and tvOS with over 10K downloads from the App Store

Burlington, Ma, Us

Solution Architect (Mar 2018 - Nov 2019)Senior Technical Consultant (Nov 2013 - Feb 2018)• Functioning as on-site support for one of ClickSoftware's biggest clients; working exclusively at the corporate office of Lowe's Home Improvement• Identified an opportunity to teach myself iOS Development which has allowed me to be a great asset to Lowe's in assisting with the customization and deployment of our mobile iOS app• Proactively redesigned their Mobile UI to make it vastly more user-friendly and efficient which helped convince Lowe's to upgrade to our latest release in May 2017Job Responsibilities:• Take part in the implementation of the service optimization solution. Involves application configuration and some development.• Provide technical support to the customer during the implementation phase.• Assist with the installation of ClickSoftware products • Consult and assist customer with fine-tuning the application functionality and service optimization to meet customer’s service business objectives. • Consult and assist customer or third party integrator to develop CRM\ERP interfaces to our products’ APIs (XML). • Provide technical training to the customer technical staff.• Provide on-site support to customer during the testing and go-live phases to ensure a successful deployment.

Exton, Pa, Us

Working on a limited basis to maintain and enhance programs that I was responsible for while I was fully employed at iPipeline.

Exton, Pa, Us

* Handle the builds, installations and patch deployments of a complex web application* Build and maintain custom applications in .NET (VB and C#) to automate complex tasks* Created a robust web interface in Visual Studio with supporting back-end programs to automate the build and installation of our software to internal servers for QA testing* Work with our clients’ IT staff (Insurance Carriers both large and small) to deploy our application software, train their helpdesk staff and troubleshoot any issues* Provide on-site support to our carriers when needed* Consult with carriers and implement solutions to integrate their software with ours* Responsible for creating and maintaining InstallShield and Wise Install packages

Develop front-end applications (using SER smake) for the telemarketing industry

Hired, trained, and managed a team of developers that programmed front-end applications (using SER smake) for the telemarketing industry