Michael Caisse Email & Phone Number

Scituate, MA, US

San Francisco, California, US

Lead Business Value Services and Enterprise Architecture teams to deliver solutions for our customer while ensuring measurable customer success (KPIs) along with a positive customer experience at every stage of their journey.

San Francisco, California, US

Lead our Business Value Services and Enterprise Architecture Teams for Consumer Business, including Travel + Hospitality, Consumer Goods, Utilities, Energy customers.

San Francisco, California, US

Lead our Business Value Services Team supporting our Key, Select and Canada customers for Financial Services, Retail, Health + Life Sciences and Consumer Goods industries.

San Francisco, California, US

Responsible for developing Business Value Point of View, Business Cases and Value-Based Proposals for New England Geo Region, Financial Services (NYC) to include several of Salesforce's largest and most strategic customers.

Austin, Texas, US

Responsible for optimizing Oracle/customer alignment through a highly strategic, value-based engagement methodology that focuses on addressing our customer's most compelling business needs. I was instrumental in developing and refining the Insight Program life-cycle methodology and driving innovation by aligning Oracle’s solutions with customer’s business.

Armonk, New York, NY, US

Responsible for Professional Services delivery and services/license revenue generation through a personally developed Consultative Sales Methodology for Enterprise Asset Management (EAM) solutions, Architectural Development and Project Management of IBM’s EAM Practice within the Public Sector. Grew IBM’s Public Sector EAM Practice from $4M to $25M in.

Responsible for leading Professional Services delivery teams with a primary focus on Peregrine Asset and Service Center, as well as Enterprise Systems Management solutions such as Tivoli. Managed highly complex professional services engagements to ensure customer adoption and realization of business value from these investments.

Arlington, VA, US

Responsible for managing Information Technology, IT Operations, and the Network Management Center (NMC) for Raytheon Electronic Systems Division in support of over 40,000 end users across eastern US and south-central regions. Owned responsibility for a $6.5M cost center. Primary focus on architectural design, implementation and exceeding the operational.

Washington, D.C., US

Responsible for leading both Air Force and Civilian teams in support of Information Processing and Communications Security (INFOSEC/COMSEC) organizations to include managing Base-Level Data Center Operations and the Small Computer Technical Center (SCTC) across several USAF Installations including: Hanscom AFB, Massachusetts, Ankara AFB, Turkey, Ramstein.