Senior Professional Services Delivery Expert
Current
Aug 2022 - Present
AeroLeads people directory · profile
Derek Dewitt Email & Phone Number
Senior Professional Services Delivery Expert at SMG - Service Management Group
at
SMG - Service Management Group
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✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Senior Professional Services Delivery Expert at SMG - Service Management Group
Location
Kansas City, Missouri, United States
Company size
Who is Derek Dewitt? Overview
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Quick answer
Derek Dewitt is listed as Senior Professional Services Delivery Expert at SMG - Service Management Group at SMG - Service Management Group, a company with 499 employees, based in Kansas City, Missouri, United States. AeroLeads shows a matched LinkedIn profile for Derek Dewitt.
Derek Dewitt previously worked as Senior Professional Services Delivery Expert at Smg - Service Management Group and Manager, Client Operations at Smg - Service Management Group. Derek Dewitt holds Bachelor Of Business Administration - Bba, Business, Management, Marketing, And Related Support Services from Park University.
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SMG - Service Management Group
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Profile bio
About Derek Dewitt
- Dedicated contributor with several years of experience in project management, product development, process improvement, leading operation teams, and people management.- I bring a strong background in making connections with both internal and external customers in a SaaS environment. I pride myself in putting myself into the shoes of the users and experience thing through that lens for deeper understandings.- Key traits include creative problem solving, overcoming obstacles, remaining flexible, meeting deadlines, onboarding/training and steering users to the appropriate software solutions.- Excellent written and verbal skills with the ability to communicate at senior levels.
Current workplace
Derek Dewitt's current company
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Smg - Service Management Group
6 roles
Derek Dewitt work experience
A career timeline built from the work history available for this profile.
Manager, Client Operations
- Lead a team of 11 associates within our client operations department.- Responsible for client deliverables, technical issue resolutions, and program consulting. - Experience creating and optimizing workflows within our SwaS (Software with a Service) environment.
Jan 2022 - Aug 2022
Product Owner/Survey Team Lead
- Supported the development and launch activities for SMG's primary survey product.- Ensured the product is aligned with the company, stakeholders, and end-user priorities to drive sales, improve efficiency, and improve customer satisfaction.- Worked in an agile method with 2 week sprint cycles.
Jul 2020 - Jan 2022
Implementation Manager
- Assigned to onboard and rollout newly signed clients with a best-in-class SMG program setup.- Guided clients through data integrations and performed end-to-end-testing. - Ensure project milestones adhered to the agreed upon launch timeline.
Jul 2018 - Aug 2020
Senior Business Analyst/Solution Analyst
- Elicit, analyze, specify, and validate the business needs of our clients and internal project managers.- Document product content and specifications using internal tools.- Project management/coordination experience – including design and development of surveys, reports, and reporting systems (web, database, and other).- Assigned to be a dedicated.
Jul 2008 - Jun 2018
Sales Associate
- Prioritized daily procedures and processes which resulted in better work efficiency.- Role during inventory management processes helped to achieve some of the lowest shrink numbers in the Kansas City area.- Cross-trained to work in several departments (garden, tool rental center, lumber, backup cashier).- Machine operator certified (forklift, order.
Mar 2002 - Mar 2017
Team & coworkers
Colleagues at SMG - Service Management Group
Other employees you can reach at smg.com. View company contacts for 499 employees →
BR
Beatriz Rodriguez
Colleague at Smg - Service Management Group
White Plains, New York, United States, United States
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JM
John Mckee
Colleague at Smg - Service Management Group
Kansas City, Missouri, United States, United States
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SL
So Lele
Colleague at Smg - Service Management Group
Russia, Russian Federation
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YM
Yemi Morrison
Colleague at Smg - Service Management Group
Linköping, Östergötland County, Sweden, Sweden
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MB
Maria Binder
Colleague at Smg - Service Management Group
Kansas City, Missouri, United States, United States
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AB
Angela Benway
Colleague at Smg - Service Management Group
Kansas City, Missouri, United States, United States
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AB
Aalekhya Bathini
Colleague at Smg - Service Management Group
Khammam, Telangana, India, India
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JV
J Vedatrayi
Colleague at Smg - Service Management Group
Mumbai, Maharashtra, India, India
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SK
Sonu Kumar
Colleague at Smg - Service Management Group
Noida, Uttar Pradesh, India, India
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FG
Fabian Guedes
Colleague at Smg - Service Management Group
Buenos Aires, Buenos Aires Province, Argentina, Argentina
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Beatriz Rodriguez
Colleague at Smg - Service Management Group
White Plains, New York, United States, United States
View →
JM
John Mckee
Colleague at Smg - Service Management Group
Kansas City, Missouri, United States, United States
View →
SL
So Lele
Colleague at Smg - Service Management Group
Russia, Russian Federation
View →
YM
Yemi Morrison
Colleague at Smg - Service Management Group
Linköping, Östergötland County, Sweden, Sweden
View →
MB
Maria Binder
Colleague at Smg - Service Management Group
Kansas City, Missouri, United States, United States
View →
AB
Angela Benway
Colleague at Smg - Service Management Group
Kansas City, Missouri, United States, United States
View →
AB
Aalekhya Bathini
Colleague at Smg - Service Management Group
Khammam, Telangana, India, India
View →
JV
J Vedatrayi
Colleague at Smg - Service Management Group
Mumbai, Maharashtra, India, India
View →
SK
Sonu Kumar
Colleague at Smg - Service Management Group
Noida, Uttar Pradesh, India, India
View →
FG
Fabian Guedes
Colleague at Smg - Service Management Group
Buenos Aires, Buenos Aires Province, Argentina, Argentina
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2 education records
Derek Dewitt education
Bachelor Of Business Administration - Bba, Business, Management, Marketing, And Related Support Services
Bachelor Of Arts - Ba, Business Administration, Management And Operations
FAQ
Frequently asked questions about Derek Dewitt
Quick answers generated from the profile data available on this page.
What company does Derek Dewitt work for?
Derek Dewitt works for SMG - Service Management Group.
What is Derek Dewitt's role at SMG - Service Management Group?
Derek Dewitt is listed as Senior Professional Services Delivery Expert at SMG - Service Management Group at SMG - Service Management Group.
Where is Derek Dewitt based?
Derek Dewitt is based in Kansas City, Missouri, United States while working with SMG - Service Management Group.
What companies has Derek Dewitt worked for?
Derek Dewitt has worked for Smg - Service Management Group and The Home Depot.
Who are Derek Dewitt's colleagues at SMG - Service Management Group?
Derek Dewitt's colleagues at SMG - Service Management Group include Beatriz Rodriguez, John Mckee, So Lele, Yemi Morrison, and Maria Binder.
How can I contact Derek Dewitt?
You can use AeroLeads to view verified contact signals for Derek Dewitt at SMG - Service Management Group, including work email, phone, and LinkedIn data when available.
What schools did Derek Dewitt attend?
Derek Dewitt holds Bachelor Of Business Administration - Bba, Business, Management, Marketing, And Related Support Services from Park University.
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