Senior Director, Operations Strategy & Chief Of Staff
CurrentReporting to the SVP of Client Operations, responsible for working with partners across Edelman Financial Engines in support of developing and implementing our strategic objectives in support of the Wealth Planning and Workplace business. Also leads program management and execution of Operating Platform enhancements. This includes:• Supports the SVP of Client Operations in organizational oversight including development and tracking of KPIs, headcount/capacity planning, relationship lead for key external partner, and other key process improvement initiatives. • Acts as a consultant to the Client Operations leadership team, providing decision support and analysis for key business decisions. • Responsible for leading key initiatives such as M&A and Operating Platform enhancements working with stakeholders across the firm. • Responsible for preparing internal presentations for the CEO and Senior leadership team to influence organizational strategy.