Derek Goldstone Email & Phone Number

Waltham, Massachusetts, United States

Waltham, Ma

• Provided first-tier Desktop/IT helpdesk support for internal end users. • Facilitated IT requests through Salesforce case system and consistent communication. • Administrated company Active Directory services. • Assisted in companywide laptop refresh project involving the setup of dozens of employee notebooks. • Executed in-place operating system upgrades for corporate and production servers.

Boston, Ma

• Developed online medical study forms and research databases for numerous hospitals and research facilities around the United States.• Created and formatted web data entry forms catered to the specifics of a variety of medical studies.• Established and maintained SQL databases containing medical study data.• Researched and interfaced Google image APIs to assist in the identification of eye disease.

Boston, Ma

• Maintained secure computer and network infrastructure for dozens of small businesses within the Downtown Boston area.• Provided routine remote and on-site computer support, cleanup, scanning, and virus removal.• Established and supported small business WAN/LAN networks.• Installed and troubleshooted company VoIP phone networks.• Referred and set up software solutions catered to individual client needs.• Supplied phone support and solutions to alleviate particular client IT complications.

Associate Of Science - As, Computer And Information Systems Security/Information Assurance

Bachelor Of Science - Bs, Psychology

Focus on Neuroscience.