* Consolidated the technology stack enabling the development of robust, scalable, and well-tested code, ultimately laying the foundation for a high-performing technology team and its culture* Championed Test-Driven Development (TDD) to overhaul the backend API, resulting in streamlined processes and enabling automated unit and feature testing for enhanced efficiency and reliability* Implemented a CI/CD pipeline to automate analysis, testing, and deployment, significantly improving operational efficiency and accelerating project delivery* Forged collaborative ties with GIG’s leadership and external developers to align development efforts with strategic goals, driving successful project outcomes

* Spearheaded the development of a cross-platform mobile app* Collaborated with influencers in the power sports market to achieve strong product-market fit* Applied Lean Startup principles to streamline product development cycles and optimize resource allocation

* Led the end-to-end development of assigned features yielding software enhancements that exceeded specifications and improved user satisfaction* Fostered professional growth among fellow engineers through thorough code reviews and providing constructive, actionable feedback* Exhibited proficiency and expertise in deploying high-quality software applications adhering to SOLID principles

* Revamped technology stack in Laravel PHP, contributing to the development of a more robust and scalable system architecture* Lead a team of consultants to integrate an e-commerce shopping cart with on-premise ERP system for real-time inventory, pricing, and descriptions* Developed content marketing strategy and coordinate with engineers to deliver technical content according to a thought leadership agenda

* Develop web applications that give users a better understanding of the product line.* Troubleshoot and fix bugs in the current website.* Write and format detailed technical documentation and manuals for single board computer SBC products* Provide professional, technical customer support and improve documentation quality to reduce support volume* Create software to troubleshoot, rigorously test, and provide functionality to embedded system designs* Test and build hardware to ensure the best design and power regulations for SBC products* Program FPGA to extend the capabilities of the SBC

* Resolved software defect incidents reported by customers in APIs, mail processor, and CX Console* Determined incident service pack eligibility for inclusion in older versions of the product* Communicated eectively with development teams to resolve incidents using approved patches

* Performed QA testing and unit test development on highly technical RightNow Core API scrum team* Demonstrated new product functionality to product owner and other interested stakeholders* Enforced the denition of story and feature package acceptance and completeness* Analyzed user requirements for stories and provided end-user point of view feedback to product owner* Worked directly with product code and source tree in development environment

* Leverage technologies such as Python, Bash, Linux, C#, C/C++, Perl, and PHP to create software to automate the testing of internal and public RightNow products* Run regression testing on upcoming customer releases to ensure the highest quality release possible* Create additional automated test points for new features and other areas of the product where coverage is lacking* Build and support Oracle RightNow console and end user test automation platform using Selenium WebDriver

* Leverage technologies such as Python, Bash, Linux, C#, C/C++, Perl, and PHP to create software to automate the testing of internal and public RightNow products* Run regression testing on upcoming customer releases to ensure the highest quality release possible* Create additional automated test points for new features and other areas of the product where coverage is lacking