Derek Hyatt Email & Phone Number

Spokane, WA, US

Spokane, Washington Area

Pullman, Washington

• Further developed and enhanced selling skills as a server by influencing customers to purchase specific items that promote profitability for the establishment
• Matured guest recovery and communication skills by sincerely understanding then resolving many unique situations in a practical fashion to reestablish loyalty and satisfaction
• Incorporated my past restaurant knowledge and culinary experiences to help mentor a young and ambitious cook to the role of kitchen manager… Show more
• Incorporated my past restaurant knowledge and culinary experiences to help mentor a young and ambitious cook to the role of kitchen manager who replaced the previous manager of 20 years
• Sharpened my formal etiquettes while serving and bartending for very high class fundraisers and banquets Show less

Bellevue, Washington (East-side Seattle)

• Maintained humble hospitality attitude and developed customer rapport even in times of extreme stress
• Trained to work and understand the roles of Concierge, Bell staff, and Lobby ambassador
• Worked alongside many other departments in a highly complex environment that promoted excellent team membership and communication skills
• Demonstrated well developed abstract thinking skills necessary to create unique and memorable moments for the guests, or correct unique issues… Show more
• Demonstrated well developed abstract thinking skills necessary to create unique and memorable moments for the guests, or correct unique issues they may be having
• Quickly became knowledgeable of Bellevue and Seattle so I could work proficiently as a concierge or answer any question that a guest had about the area.

Pullman, Washington

• Developed fluency in computer POS system
• Knowledgeable of over 100 spirits, cocktails, liquors, and many craft and domestic beers
• Used creativity and innovation to develop new cocktail recipes and recommend pairings
• Develop rapport with patrons to provide excellent customer service and to establish customer loyalty
• Responsible for inventory of food items and liquor orders

Pullman, Washington

• Brewfest is an event that is entirely coordinated by ESD students, all funds generated from this event go towards scholarships, career development field trips, guest lecturers from the hospitality industry, and other.
• Co-Developed 6 courses of high quality food for 600 guests with a strict budget of $8000
• Worked with highly acclaimed WSU chef Jamie Callison in a world class kitchen
• Managed… Show more Brewfest is an event that is entirely coordinated by ESD students, all funds generated from this event go towards scholarships, career development field trips, guest lecturers from the hospitality.
• Managed and guided ESD members through culinary prep and formed their work stations Show less

Spokane, Washington

• Ordered food and conscientiously controlled inventory with a low cost of perishability
• Developed high quality recipes and menu items at low costs that became very popular
• Routine culinary prep at a rate that promoted quality and minimal perishability
• Worked and trained new employees while keeping up with food orders and kitchen duties
• Worked with over 50 different employees of many diverse backgrounds and experiences
• Planned fixed menus for… Show more

Spokane, Washington

Responsible to help mantain the cleanliness of our warehouse, arrange inventory, and unload new orders

(B.A.) Social Sciences Major, Hospitality Minor, Hospitality, Business, Economics, Psychology

Activities and Societies: International CHRIE Counsel on Hotel Restaurant and Institutional Education Eta Sigma Delta- International HBM.

Certificate In European Wine And Itallian Cuisine, Food Pairing, Wine Analysis, Itallian Language, Itallian Cuisine

Business Administration And Management, General