Team Lead, Mid Market Customer Success
Current
Feb 2024 - Present
AeroLeads people directory · profile
Derek Mayson Email & Phone Number
Team Lead / Strategic CSM @ Trulioo (Tech/Fintech/RegTech)
at
Trulioo
1 work email found
@trulioo.com
1 phone found area 778
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Team Lead / Strategic CSM @ Trulioo (Tech/Fintech/RegTech)
Location
North Vancouver, British Columbia, Canada
Company size
Who is Derek Mayson? Overview
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Quick answer
Derek Mayson is listed as Team Lead / Strategic CSM @ Trulioo (Tech/Fintech/RegTech) at Trulioo, a company with 183 employees, based in North Vancouver, British Columbia, Canada. AeroLeads shows a work email signal at trulioo.com, phone signal with area code 778, and a matched LinkedIn profile for Derek Mayson.
Derek Mayson previously worked as Team Lead, Mid Market Customer Success at Trulioo and Strategic Customer Success Manager at Trulioo. Derek Mayson holds Bachelor Of Commerce - Bcom, Marketing & Hr from The University Of British Columbia.
Company email context
Email format at Trulioo
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{first}.{last}@trulioo.com
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AeroLeads found 1 current-domain work email signal for Derek Mayson. Compare company email patterns before reaching out.
Profile bio
About Derek Mayson
I lead a team of CSMs who manage our mid market and subscription business. Responsibilities include strategic planning towards company objectives, coaching and guiding CSMs towards meeting their KPIs, hiring, annual performance reviews and compensation decisioning, and handling customer escalations. In my dual role, also serving as a Strategic CSM, I manage a book of business of $25M+ for Fin-Tech customers in payments, crypto and with global marketplaces by building trusting professional relationships and enabling them to maximize their value in working with Trulioo's identity verification products. This includes executive strategic engagements, hosting QBRs, product roadmap feedback, and in depth analytics application and understanding.Additionally, I'm the creator of the Locked In Mental Training Program, a 6-week online course that has taught valuable mental skills to hundreds of youth athletes.
Listed skills include Leadership, Fundraising, Strategic Planning, Public Speaking, and 55 others.
Current workplace
Derek Mayson's current company
Company context helps verify the profile and gives searchers a useful next step.
Trulioo
9 roles · 16 years
Derek Mayson work experience
A career timeline built from the work history available for this profile.
Strategic Customer Success Manager
Current2023 Enterprise CSM of the Year. Manage Trulioo book of business ($25M+) across global leaders in payments, crypto, marketplaces and more. Responsibilities include:- Revenue retention and growth, renewals. Re-negotiation of Service Agreements- Project management across x-functional teams (Support, Data Science, Product, InfoSec, Legal, Exec)- Strategic.
Feb 2023 - Present
Senior Customer Success Manager
Aug 2021 - Feb 2023
Enterprise Customer Success Manager
Responsible for portfolio of global fintech customer accounts across various FinTech industries (payments, remittance, crypto, brokerages, ForEx, etc) This includes educating customers on new product solutions, guiding them through expansion projects into new markets, negotiating commercial contracts, and ensuring their account configuration is.
Feb 2020 - Aug 2021
Founder And Course Creator
Locked In Mental Training
Creator of the Locked In Mental Training Program, a 6-week online course designed for athletes to increase their knowledge of the brain and mind and unlock their potential by learning life changing mental skills.
Jan 2020 - Dec 2023
Account Manager, Partnership Marketing
Partnership Marketing Account Manager to 50+ partners on EA SPORTS' video game products. Drove strategic planning, activation execution and analysis, and project management while overseeing a $2M marketing budget.
2018 - 2019
~1 yr
Assistant Manager, Partnership Marketing
2016 - 2018
~2 yrs
Sales & Business Development Manager
Developed and executed North American Sales Plan for e-commerce start-up while providing management to Sales Reps team, Account Management for key customers and strategic planning that drove growth in early years of the company.
2013 - 2016
~3 yrs
Executive Director
Led fundraising and partnership initiatives for BC-wide non-profit society. Managed operations, revenue generation, Board governance, marketing content strategy and creation, and major event planning while overseeing staff member and 50+ volunteers.
2010 - 2013
~3 yrs
Team & coworkers
Colleagues at Trulioo
Other employees you can reach at trulioo.com. View company contacts for 183 employees →
IJ
Isaac James
Colleague at Trulioo
Coquitlam, British Columbia, Canada, Canada
View →
LK
Lauren Kaye
Colleague at Trulioo
Vancouver, British Columbia, Canada, Canada
View →
JF
Jordan Fun
Colleague at Trulioo
Burnaby, British Columbia, Canada, Canada
View →
FB
Faezeh Bayat
Colleague at Trulioo
Vancouver, British Columbia, Canada, Canada
View →
QL
Quyen Luu
Colleague at Trulioo
San Diego, California, United States, United States
View →
RD
Ryan D.
Colleague at Trulioo
Vancouver, British Columbia, Canada, Canada
View →
CS
Carla Seymour
Colleague at Trulioo
San Diego, California, United States, United States
View →
VC
Vaishnavi Chittoor
Colleague at Trulioo
Dublin, County Dublin, Ireland, Ireland
View →
BK
Ben Kim
Colleague at Trulioo
Burnaby, British Columbia, Canada, Canada
View →
SC
Sarah C
Colleague at Trulioo
Dublin 4, County Dublin, Ireland, Ireland
View →
Isaac James
Colleague at Trulioo
Coquitlam, British Columbia, Canada, Canada
View →
LK
Lauren Kaye
Colleague at Trulioo
Vancouver, British Columbia, Canada, Canada
View →
JF
Jordan Fun
Colleague at Trulioo
Burnaby, British Columbia, Canada, Canada
View →
FB
Faezeh Bayat
Colleague at Trulioo
Vancouver, British Columbia, Canada, Canada
View →
QL
Quyen Luu
Colleague at Trulioo
San Diego, California, United States, United States
View →
RD
Ryan D.
Colleague at Trulioo
Vancouver, British Columbia, Canada, Canada
View →
CS
Carla Seymour
Colleague at Trulioo
San Diego, California, United States, United States
View →
VC
Vaishnavi Chittoor
Colleague at Trulioo
Dublin, County Dublin, Ireland, Ireland
View →
BK
Ben Kim
Colleague at Trulioo
Burnaby, British Columbia, Canada, Canada
View →
SC
Sarah C
Colleague at Trulioo
Dublin 4, County Dublin, Ireland, Ireland
View →
2 education records
Derek Mayson education
Bachelor Of Commerce - Bcom, Marketing & Hr
Certificate, Effective Communications And Human Relations
FAQ
Frequently asked questions about Derek Mayson
Quick answers generated from the profile data available on this page.
What company does Derek Mayson work for?
Derek Mayson works for Trulioo.
What is Derek Mayson's role at Trulioo?
Derek Mayson is listed as Team Lead / Strategic CSM @ Trulioo (Tech/Fintech/RegTech) at Trulioo.
What is Derek Mayson's email address?
AeroLeads has found 1 work email signal at @trulioo.com for Derek Mayson at Trulioo.
What is Derek Mayson's phone number?
AeroLeads has found 1 phone signal(s) with area code 778 for Derek Mayson at Trulioo.
Where is Derek Mayson based?
Derek Mayson is based in North Vancouver, British Columbia, Canada while working with Trulioo.
What companies has Derek Mayson worked for?
Derek Mayson has worked for Trulioo, Locked In Mental Training, Electronic Arts (Ea), Urstore Enterprises Ltd., and Athletics For Kids.
Who are Derek Mayson's colleagues at Trulioo?
Derek Mayson's colleagues at Trulioo include Isaac James, Lauren Kaye, Jordan Fun, Faezeh Bayat, and Quyen Luu.
How can I contact Derek Mayson?
You can use AeroLeads to view verified contact signals for Derek Mayson at Trulioo, including work email, phone, and LinkedIn data when available.
What schools did Derek Mayson attend?
Derek Mayson holds Bachelor Of Commerce - Bcom, Marketing & Hr from The University Of British Columbia.
What skills is Derek Mayson known for?
Derek Mayson is listed with skills including Leadership, Fundraising, Strategic Planning, Public Speaking, Sponsorship, Management, Account Management, and Marketing.
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