Diverse multi-functional role within the London Insurance Market including service on-boarding, customer support, contract administration, maintaining a contract and product licence register and establishing and running an efficient billing and query process.

Major Account Manager for large UK General Insurer.Responsible for management of all aspects of ongoing relationship (excluding service delivery) and growth of business within the account. Developed strong relationships with key stakeholders and decision makers within the client, from C-level down, to retain and grow the business. Worked closely with Client Service Director to monitor service delivery progress, protect and grow annual revenues and meet client satisfaction… Show more Major Account Manager for large UK General Insurer.Responsible for management of all aspects of ongoing relationship (excluding service delivery) and growth of business within the account. Developed strong relationships with key stakeholders and decision makers within the client, from C-level down, to retain and grow the business. Worked closely with Client Service Director to monitor service delivery progress, protect and grow annual revenues and meet client satisfaction targetsContract management, contract negotiation, supplier relationship management, positioning of supplier within the account.Formalised account planning using corporate account management frameworksWorked closely with specialist sales executives to prospect and prosecute new business opportunities.Led bids and RFP responses for new opportunitiesExposed and introduced client to other software and services offerings.Managed relationships with other 3rd party suppliers to the account – both in a pre-sales environments and as part of service delivery Show less

Account Manager - General Insurance software clients

US HQ-based management of sales support team supporting International sales

Insurance software pre-sales

IBM mainframe system software vendor