Derek Russell Email & Phone Number

An experienced IT professional with a strong mixture of client relationship/account management,contract and commercial management, customer support and pre-sales skills. 38 years experienceworking in Pre-sales, Sales and customer engagement roles for global software and IT servicecompanies – the last 27 primarily focussing on the General Insurance and London Insurance market.Demonstrated history of providing cross-functional support to clients. Organised and detail oriented individual with careful listening skills who exemplifies professionalism, and an ability to manage multiple projects and tasks at any given moment, while fostering a positive client experience.- Account management, client engagement, commercial management, presentation andnegotiation skills.- Both software and services focussed - experience in bidding and closing software licences andrenewals, application development, maintenance, testing and professional servicesopportunities.- Bid management – costing/pricing, obtaining internal approvals, bid coordination andsubmission, contract markup, negotiation and continuing management post-sale.- Firm grasp of technology issues, architectures, a good understanding of the General insuranceindustry (Retail and London market) and exposure to the Life assurance market.

Listed skills include Pre Sales, Account Management, Crm, Solution Selling, and 28 others.

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  University Of Warwick

  Management Sciences