Derek Stegman Email & Phone Number

Lenexa, Kansas, United States

• Provide remote technical support to clients via phone, email, chat, and remote desktop tools.• Diagnose and resolve commercial copier system software problems.• Assist clients in the installation, configuration, and setup of copier machines and related software.• Troubleshoot network connectivity and printing issues related to commercial copiers. • Connect devices to network, install print drivers, and configure copier and pc/mac software onsite.• Work with Windows 10, 11, Windows Server, Mac, Papercut, Uniflow

Kansas City Metropolitan Area

• Service and maintain point of sale systems for retail stores with direct interaction with clients.• Hardware and software support for Windows machines on check-out lane and back-office machines• Hardware and software for Windows Server in back office and price scanning functions.• Familiarity with SMS and Encore software.• Troubleshoot NCR and Toshiba Self-Checkout systems and escalate to manufacturer.• Install and service of Receipt Printers, Credit Card/Debit Card Pin Pads, Scanner scales.• Network setup/troubleshooting.

Johnson County, Kansas, United States

• Pre-order sales of Schwan’s Consumer Brands products for delivery to existing customers.• Provide product forecasts for upcoming promotions.• Build business relationships to increase sales.• Generate new orders and promote new products.• Work with team to coordinate deliveries and merchandising