Derek Tingle Email & Phone Number

Knoxville, TN, US

Knoxville, Tennessee, United States

Knoxville, Tennessee Area

Knoxville, Tennessee Area

• Established reputation as a key contributor to the revenue growth and profitability of this Audi dealership’s high-volume service department and earned a consistent record of regional/national-level recognition for.
• Manage all phases of multiple auto service, repair, and maintenance projects (15 to 20 per day) from initial customer contact through completion.
• Schedule customer appointments and car drop offs, coordinate/prepare estimates with repair shop or third party subcontractors, provide estimates for customer approval, schedule all work, update customers on progress.
• Proven success in adapting to customer needs, building relationships, managing/prioritizing repair projects, establishing customer trust/rapport, and delivering results that created loyalty.
• Ensure that repair/maintenance projects are completed on time and within budget by proactively identifying and overcoming challenges, working collaboratively with repair/parts departments, and managing/setting customer.
• Optimize management/tracking of repairs through extensive use of the dealership management software system.

Louisville, TN

• Directed all aspects of service operations for this full-service motorcycle, ATV, UTV, and personal watercraft dealership.
• Increased profitability by restructuring pricing and controlling/reducing service department expenses.
• Advised customers through all stages of service process and ensured profitability by strategically managing costs.
• Managed all maintenance/service projects including preparing work orders, scheduling, updating customer on project progress, and delegating repair jobs to technicians.

Knoxville, Tennessee Area

• Assigned to a project management-related role for this restaurant consulting and supply chain management services company to analyze multi-unit restaurant (up to 150 units) supply chain operations, identify cost.
• Provided comprehensive, detailed presentations to key decision-makers at large restaurant corporations.
• Managed accounts monthly as a liaison to resolve any issues with restaurants and distributors, develop innovative solutions for optimizing distribution, ensure costs complied with contract specifications, and work.

Knoxville, Tennessee Area

Built an extensive client base by calling on prospective organizations and working with walk-in clients.Worked with clients to design best computing solutions for current and future business/personal needs.Trained and supervised part-time employees.

Performed all aspects of retail sales including merchandising, customer relations, opening and closing a retail store, performing sales transactions, inventory management and loss prevention.