Derek Wallace Email & Phone Number

Madison, Wisconsin

Provide case management to participants of economic assistance in person, on the phone or electronically in both English and Spanish. Determine eligibility for public assistance programs using interviews, documents and collateral investigations. Enter information in computerized eligibility systems. Explains agency services, payment delivery and client rights and responsibilities. Respond to emergency need situations and make referrals for supportive services. Maintain current knowledge of applicable federal and state regulations.

Madison, Wisconsin

Assisted Head Start families in overcoming barriers and securing their self-sustainability. Organized and oversaw Parent Advisory Committee meetings. Ensured children in program meet health-related Head Start Performance Standards.

Berlin, Wisconsin

Recruited students to participate in PASS, a specially-designed summer school program for migrant students. Facilitated the migrant portion of the summer school program.

Recommended by faculty members to tutor in a variety of subjects. Met with multiple students on a one-to-one basis and planned out each tutee meeting in advance.

Maintained friendly, outgoing attitude when treating customers. Worked in several different departments when necessary.

Assisted six English teachers at a Spanish high school and prepared multiple presentations about American culture. Participated in extracurricular activities including poetry readings and handball practice.