As a Local Manager of Operations at Frontier Communications, I oversee the installation and repair of telecommunications services for residential and business customers in Southeast Michigan. With over 10 years of experience in the telecom industry, I have developed strong skills in corporate strategy, communication, and analytical thinking, which enable me to deliver high-quality results and customer satisfaction.I am passionate about leading and empowering my team of technicians, who are responsible for maintaining and troubleshooting the network infrastructure, equipment, and devices. I also collaborate with other managers, vendors, and stakeholders to ensure the smooth operation and coordination of projects, contracts, and budgets. My goal is to continuously improve the efficiency, reliability, and innovation of Frontier Communications, and to contribute to its growth and success.